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9.2 / 10 Guest Rating

Alex Alpine Resort - Spa & Sports

Bodmenstrasse 12, Zermatt, ch

Alex Alpine Resort - Spa & Sports - main view

About the Property

Luxurious Mountain Hut Turned Boutique Hotel
Located in the heart of Zermatt, The Alex seamlessly combines the charm of a mountain hut with the sophistication of a boutique hotel.

Superb Spa and Fitness Facilities
Indulge in relaxation at the indoor pool, various saunas, massage rooms, and a range of beauty treatments. Stay active in the state-of-the-art fitness room, tennis and squash courts, and grotto swimming pool.

Exquisite Dining and Lounge Areas
Enjoy a culinary journey with grill specialties at the restaurant, unwind at the sun terrace garden lounge, or savor a drink at the smokers' and whiskey lounge. The Montana Lounge offers a cozy space for reading or socializing.

Book your stay at Hotel Alex now to experience the perfect blend of luxury and alpine charm.

Facilities & Amenities

Fitness facilities
WiFi available
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Business center
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that dogs are not allowed in the restaurant and the breakfast room. Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.Swimming pool: Closed from Sun, Oct 4, 2026 until Fri, Nov 20, 2026 Swimming pool: Closed from Sun, Oct 4, 2026 until Fri, Nov 20, 2026 Spa/wellness center is closed from 2026-11-20 until 2026-10-04 Bar is closed from 2026-11-20 until 2026-10-04 Sauna is closed from 2026-11-20 until 2026-10-04 Fitness center is closed from 2026-11-20 until 2026-10-04 Hot tub/jacuzzi is closed from 2026-11-20 until 2026-10-04 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Classic Junior Suite - Photo 1
Classic Junior Suite - Photo 2
Classic Junior Suite - Photo 3
Classic Junior Suite - Photo 4
Classic Junior Suite - Photo 5
1/5

Classic Junior Suite

Spacious and individually furnished junior suite featuring a living area, flat-screen TV, desk, tea/coffee facilities and a bathroom with bathtub, hairdryer and bathrobes.

36 sqm
Sleeps 2
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Classic Junior Suite

Non-refundable
Breakfast Included
20% OFF$840.93

$672.74

Includes taxes & fees

Classic Junior Suite

Non-refundable
Half Board
20% OFF$1,128.35

$902.68

Includes taxes & fees
Deluxe Suite - Photo 1
Deluxe Suite - Photo 2
Deluxe Suite - Photo 3
Deluxe Suite - Photo 4
Deluxe Suite - Photo 5
Deluxe Suite - Photo 6
Deluxe Suite - Photo 7
1/7

Deluxe Suite

1 King Bed592-sq-foot room, balcony with mountain views Layout - Bedroom, living room, and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Deep soaking bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

55 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerBathrobeDeskPrivate bathroom

Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$1,194.11

$955.29

Includes taxes & fees

Deluxe Suite

Non-refundable
Half Board
20% OFF$1,521.95

$1,217.56

Includes taxes & fees
Deluxe Double or Twin Room - Photo 1
Deluxe Double or Twin Room - Photo 2
Deluxe Double or Twin Room - Photo 3
Deluxe Double or Twin Room - Photo 4
Deluxe Double or Twin Room - Photo 5
Deluxe Double or Twin Room - Photo 6
1/6

Deluxe Double or Twin Room

1 King Bed355-sq-foot room with mountain views Layout - Separate sitting areaInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker, electric kettle, and room service (limited hours)Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Deep soaking bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, single sofa bed, and desk; cribs (free) available on requestComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerBathrobeDeskPrivate bathroom

Deluxe Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$664.3

$531.44

Includes taxes & fees

Deluxe Double or Twin Room

Non-refundable
Half Board
20% OFF$931.54

$745.23

Includes taxes & fees

Guest Reviews

9.2
Exceptional301 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great food.

Categories

Cleanliness9.2
Service9.6
Location9.2
Room Quality9.1
Amenities9.2
Value for Money8.6
Food and Beverage9.2
Overall Experience9.6

Select topics to read reviews

A
andreachCH
Verified booking
family_with_children
Standard Room
Stayed in Mar 22, 2026

"Exceptional"

9.0

Les chambres et la proximité. La vue. Et le petit-dej bien sur!

J'aurais préféré l'eau de la piscine un petit plus chaud.

Helpful?
N
nickvU7275HM
Verified booking
Friends getaway
Standard Room
Stayed in Mar 14, 2026

"NJ Lifestyle Zermatt 2026"

10.0

Simply amazing! The eclectic decor, the great staff and the amazing food made for an great experience. I will we raving about this for a long time. Thank you! 🇨🇭🇮🇹

Helpful?
E
ERDALitIT
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Olabilecek en güzel kış tatilimi orada geçirdim"

10.0

Özellikle kapalı yüzme havuzu ve spa muhteşemdi

Helpful?
M
MichałplPL
Verified booking
solo_traveller
Standard Room
Stayed in Mar 13, 2026

"Excellent"

8.0

It was very good (8/10)

It is rather a place for families and organised groups. For me as a single traveller it felt rather isolate. Nevertheless, it is a very good hotel.

Helpful?
B
barcelofrFR
Verified booking
couple
Standard Room
Stayed in Mar 11, 2026

"L'hôtel Alex est le lieu parfait pour un séjour chaleureux et reposant à la montagne !"

10.0

Nous avons adoré notre séjour à l'hôtel Alex pour la qualité exceptionnelle de leur accueil, le confort des chambres, l'amabilité du personnel, le raffinement de leur cuisine, la variété des services et activités proposés (spa, tennis, gym, massage, solarium, piscine, etc.). L'emplacement idéal de l'hôtel permet une arrivée simple depuis la gare ainsi que de rejoindre rapidement les pistes de ski. L'ambiance chaleureuse et la bienveillance des équipes nous ont permis de nous sentir comme chez nous et nous donner envie de revenir !

Helpful?
H
HarryesES
Verified booking
solo_traveller
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

10.0
Helpful?
F
FabianchCH
Verified booking
couple
Standard Room
Stayed in Mar 9, 2026

"Exceptional"

10.0
Helpful?
L
LeafjFJ
Verified booking
solo_traveller
Standard Room
Stayed in Mar 5, 2026

"Magnifique"

9.0

Établissement très propre et idéalement situé à 3 minutes à pieds de la gare et de toutes les commodités et restaurants.

J’ai adoré le calme et la proximité de cet établissement. Ainsi que la propreté du lieu,

Helpful?
M
martinetL3860TI
Verified booking
Couples
Standard Room
Stayed in Mar 2, 2026

"Wonderful hotel, friendly staff"

10.0

The hotel is tucked away behind the high street and is perfectly located for the station and the green line bus stop. The hotel itself is pretty Iconic in Zermatt; its dramatic carvings and furnishings are imaginative and unique. The bar areas are separated into cosy spaces where groups can assemble but also couples can enjoy a quiet glass of something special! Breakfast is extensive with a buffet and also à la carte menu. The four course dinner menu every evening was delicious and well presented. The restaurant was busy every evening but because it was so well run, we never felt rushed or needed to ask for anything. One of the highlights of the hotel is its well trained, experienced and motivated staff who go out of their way to make you feel so welcome.

Helpful?
M
MatthiaschCH
Verified booking
couple
Standard Room
Stayed in Mar 1, 2026

"Hotel Alex: aussergewöhnlich schön, herzlich geführt (3. Generation inklusive) und perfekt zum Verweilen und Auftanken"

10.0

Hotel Alex – was soll ich sagen: ein Hotel zum Träumen und Verweilen. Tolles Ambiente, perfekt für einen Ausflug nach Zermatt und zum Übernachten. Die Zimmer sind jedes auf seine Art aussergewöhnlich und einfach einladend – genauso wie das ganze Hotel. Familientradition wird hier ganz grossgeschrieben: Die 3. Generation ist bereits mit im Hotel dabei – mega schön zu spüren. Der Wellnessbereich ist einfach der Hammer – Erholung pur ist hier wirklich vorprogrammiert. Alles ist sehr sauber, das Personal super zuvorkommend – wir wurden herzlich empfangen, und man merkt sofort: Der Gast steht an erster Stelle. Und das Essen: unbedingt empfehlen! Mega, mega fein. Auch das Frühstücksbuffet lässt wirklich keine Wünsche offen.

Helpful?