Lakeside Backpackers

Location

The location was good. Close to town, accessible by foot from town.

The kitchen was not clean, the food was not labeled, nobody not even the housekeeping staff knew the owner of the food on the bench top that was there the entire time we were there. This coupled with a number of people who did not wash their dishes made the kitchen untidy and dirty. The housekeeping staff often came very late in the afternoon sometimes during evening meal prep times so only a minimum of cleaning was done. Because of the late cleaning of the rooms we were forced to wait a good hour to an hour and a half after check-in time before we could access our room. We then had to request that the room be vacuumed as there was still food on the floor after housekeeping had left. Outside at the clothes line there were clothes scattered on the ground near the rear entry which remained for our entire 5 night stay. In the toilet a globe needed to be replaced. We mentioned this to the housekeeping staff and they said that they would notify management. The globe was not replaced in the 5 days we were there. On our last night we heard from another guest who had been there for 3 months that the light in the bathroom had not worked the entire time despite having notified management multiple times. When we left we stripped the beds only to discover that the mattresses were filthy dirty and covered in stains. When we reported this at check-out the desk clerk said that she would report this to the manager.

Le moins cher de queenstown, bien placé.

Insécure, très bruyant et sale. Personnel très désagréable a l'arrivée; peu d'indications.

It was unsuitable for us; we had to upgrade to their motel rooms. Up very steep steps; very basic, not too clean, noisy.

The view and easy walking distance

Not enough hooks in shower

Nothing

Everything

Nothing at all, it was dirty, staff was rude and the location was not as good as promised.

Nothing at all, it was dirty, staff was rude and the location was not as good as promised.

Toilets had run out of toilet paper; went to other toilet and was slowly getting blocked as everyone was using it. Was going to mention this to reception but they were not open.