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8.4 / 10 Guest Rating

Sensira Resort & Spa Riviera Maya All Inclusive

Carretera Cancún - Tulúm, 01 Bahía Petempich km 27.5, Puerto Morelos, mx

Sensira Resort & Spa Riviera Maya All Inclusive - main view

About the Property

Luxurious Accommodation
Indulge in air-conditioned rooms with modern amenities, a private balcony, and a hot tub for ultimate relaxation.

Exciting Activities
From billiards to tennis, a children's playground to a nightclub, there's something for everyone to enjoy during the stay.

Convenient Facilities
With free WiFi, room service, and a business centre, we ensure all your needs are met for a seamless and enjoyable experience.

Experience the ultimate in luxury and relaxation at Sensira Resort & Spa Riviera Maya All Inclusive. Book now for an unforgettable getaway!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

By order of the local municipality, the hotel will charge a mandatory environmental sanitation tax of MXN 70.39 per room, per night, payable directly at the establishment. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent793 verified reviews
AI Summary

Guests highly rate the family-friendly amenities and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location8.3
Room Quality7.8
Amenities9.3
Value for Money8.2
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

K
KevinzaZA
Verified booking
couple
Standard Room
Stayed in Jun 22, 2026

"3 Restaurants were good! Adults only pool was a good touch!"

8.0

Our butlers Caesar, Lupita and Gabriela were absolutely great!! Really impressed with how helpful they were at all times! Then Ava was absolutely fantastic! She helped us every morning at breakfast and sometimes lunch! She always made sure we were well looked after even when she had 2 off days she talked to the staff to make sure they take care of us! She is such as great human and we really hope you give her the credit and respect that is due Sensira! Same to our butlers! You guys have some good staff! I would look after them because they are gems!

Our hot water was a bit of an issue. We did asked them to fix it and it they did after a day or two. Apparently some pump was not working properly. The last 3/4 days (we stayed for 9 days) we did realise shower after 6pm then the water temperature was high. But anything in the morning and before 6pm luke warm water.

Helpful?
J
JohnusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 12, 2026

"Great for entertaining children for a few days. Comfortable stay."

9.0

Children’s area, staff (Sandy); food and services were fine despite reviews (perhaps because it was non-peak season)

Road to the hotel. Wished they had king bed as a standard.

Helpful?
S
ScottusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 10, 2026

"Lots of Small Improvements Needed for the Price Paid"

3.0

Staff was all very helpful and friendly. A ton of activities for the kids, infant and 9 year old both. Buffets were good if they were open, other restaurant food was very repetitive daily.

Breakfast buffet was good the first 3 days, then it wasn't open the other 5 days and we had to order ala-carte daily. Same for the other meals, buffet never reopened and one of the reasons we stayed here was for simplicity and having food immediate for our infant son. It ended up being a disaster ordering food to the room, having to carry it around the property, etc. The hotel ended up not charging us for room service because of the major inconvenience. Not close to other restaurants to visit unless you uber somewhere.

Helpful?
J
Julio SandelmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Mas atención a la comida, tiene un relajo"

7.0

El mar esta en calma y siempre limpian el sargazo, adicional el hotel es muy bonito

La comida a excepción del restaurante de corte, pero no tenían papas decían, se tardaban muchísimo al servir, les falta personal

Helpful?
J
JULIO CESARmxMX
Verified booking
couple
Standard Room
Stayed in Jun 3, 2026

"Estancia rica para un fin de semana"

8.0

Las habitaciones bonitas, las amenidades muy cómodas

Helpful?
J
Jose AntoniomxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 30, 2026

"Exceptional"

10.0

Todos muy amables desde la llegada, instalaciones limpias y confortables super recomendable

Helpful?
N
normamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Muy regular no volveria"

2.0

Muy mala atención poco personal y no es barato para tener tan mal servicio 😡 la comida se acababa me parece que había muchos huéspedes y no estaban preparados

Helpful?
H
HryhoryevausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Good"

1.0
Helpful?
V
VioletusUS
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

9.0
Helpful?
V
VladislavmxMX
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0
Helpful?