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9 / 10 Guest Rating

Mercure Newport Hotel

Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW, Newport, GB

Mercure Newport Hotel - main view

About the Property

Welcome to Mercure Newport Hotel, your perfect escape in the heart of Newport.

Fitness and Recreation
Stay active with our 24-hour fitness center, ensuring you maintain your workout routine while away from home.

Dining Excellence
Savor delightful culinary experiences at NP20 Bar & Kitchen, where a full breakfast and contemporary bar options await for your enjoyment.

Modern Comforts
Retreat to one of our 135 stylish guestrooms, featuring Select Comfort beds with Egyptian cotton sheets and modern amenities like Smart TVs and complimentary Wi-Fi to keep you connected.

Experience a delightful stay in Newport. Make your reservation today!

Facilities & Amenities

Lot hours - 24 hours
No single-use plastic straws
No single-use plastic stirrers
No single-use plastic water bottles
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional278 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.6
Service9.6
Location9.6
Room Quality8.5
Amenities8.6
Value for Money9.0
Food and Beverage8.6
Overall Experience9.6

Select topics to read reviews

M
Mohammed
Verified booking
partner
Standard Room
Stayed in Aug 26, 2025

"Excellent"

8.0

Very clean, modern and well equipped. Only negative was the shower gel and and lotion dispensers were not filled and were empty.

Helpful?
J
Jane
Verified booking
partner
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0

Great value for money

Helpful?
J
Jane
Verified booking
partner
Standard Room
Stayed in Aug 26, 2025

"Exceptional"

10.0

Great value for money

Helpful?
3
380alfiewgbGB
Verified booking
Family
Standard Room
Stayed in Aug 25, 2025

"Great hotel, let down by the location."

8.0

We were on floor 15 and had the most spectacular view of Newport and the Usk River. Breakfast was great, tea was expensive but really nice. Overall, it was a great experience, but the reason it's 4 stars is location. If you've ever been to Birmingham, it's like that but way dirtier, but through no fault of their own. Incredible.

Helpful?
S
SM
Verified booking
family
Standard Room
Stayed in Aug 25, 2025

"Excellent"

8.0

The surrounding of this property seems unsafe.

Helpful?
K
KING FUNG
Verified booking
partner
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

Clean and modern

Helpful?
G
G
Verified booking
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

This hotel is excellent. The family rooms were perfect and very well equipped and spacious. Spotlessly clean, with everything you need and more. The food was delicious and the breakfast buffet fabulous. I have to say all of the staff we encountered, from our arrival at the reception, restaurant on the evening, cleaner we met on the lift and breakfast staff made us feel so valued and welcomed. We arrived at 6pm and headed off to look for cheaper food options. The area was not the nicest. Lots of teenagers, drunken people shouting, swearing and throwing glass bottles at cars passing and the two places we went to eat in didn't except children on an evening, even the Weather spoons. So, we headed back to the hotel and had a gorgeous meal if not a little overpriced but at least we felt safe. Overall, would 100% recommend the hotel as long as you don't leave it after the shops shut up l. Daytime the area was fine around the Friars shopping centre and the carpark at the centre was ideal and good value for money to park overnight. Thankyou to all the staff for making this hotel such a perfect place.

Helpful?
T
Trevor
Verified booking
partner
Standard Room
Stayed in Aug 25, 2025

"Exceptional"

10.0

First time have used this hotel normally use Travelodge in Newport.Found it to better will look to stay there again

Helpful?
J
John Christian Bayne
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Excellent"

8.0

Clean room with friendly staff and a reasonable menu in the dining room. Nearby parking in Friars Walk cost £7.50 overnight.

Helpful?
K
KERRIE
Verified booking
Standard Room
Stayed in Aug 18, 2025

"Good"

6.0

Room was spacious, clean

Helpful?