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8.1 / 10 Guest Rating

Terrasse Hotel Playa del Carmen

Av 10 entre calle 56 y 58. Colonia Colosio, Playa del Carmen, mx

Terrasse Hotel Playa del Carmen - main view

About the Property

Luxurious Accommodation
Experience the ultimate comfort at Terrasse Hotel Playa del Carmen, offering air-conditioned rooms with free WiFi, private bathrooms, and city views. Some rooms even feature a balcony for a breathtaking scenery.

Delicious Dining Options
Indulge in a culinary journey at our restaurant serving a variety of cuisines including Italian, Mexican, and Pizza. Vegetarian options are also available upon request to cater to every guest's preference.

Convenient Location
Situated just 1.2 km from Playa del Carmen Beach, our 4-star hotel is conveniently located near popular attractions like Playacar Beach and ADO International Bus Station. With a 24-hour front desk and a paid airport shuttle service, your travel needs are seamlessly taken care of at Terrasse Hotel Playa del Carmen.

Ready to experience luxury and convenience? Book your stay at Terrasse Hotel Playa del Carmen now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double Room with Two Double Beds - Photo 1
Deluxe Double Room with Two Double Beds - Photo 2
Deluxe Double Room with Two Double Beds - Photo 3
Deluxe Double Room with Two Double Beds - Photo 4
Deluxe Double Room with Two Double Beds - Photo 5
Deluxe Double Room with Two Double Beds - Photo 6
Deluxe Double Room with Two Double Beds - Photo 7
Deluxe Double Room with Two Double Beds - Photo 8
1/8

Deluxe Double Room with Two Double Beds

This air-conditioned twin room includes a flat-screen TV with streaming services and a private bathroom. The unit offers 2 beds.

23 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVAir conditioningHair dryer

Deluxe Double Room, 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$62.61

$50.09

Includes taxes & fees
Deluxe Double Room, 1 Queen Bed - Photo 1
Deluxe Double Room, 1 Queen Bed - Photo 2
Deluxe Double Room, 1 Queen Bed - Photo 3
Deluxe Double Room, 1 Queen Bed - Photo 4
Deluxe Double Room, 1 Queen Bed - Photo 5
Deluxe Double Room, 1 Queen Bed - Photo 6
Deluxe Double Room, 1 Queen Bed - Photo 7
Deluxe Double Room, 1 Queen Bed - Photo 8
Deluxe Double Room, 1 Queen Bed - Photo 9
1/9

Deluxe Double Room, 1 Queen Bed

1 Queen Bed188-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 Queen Bed

Non-refundable
Breakfast Included
20% OFF$52.14

$41.71

Includes taxes & fees
Deluxe Double Room, 1 King Bed - Photo 1
Deluxe Double Room, 1 King Bed - Photo 2
Deluxe Double Room, 1 King Bed - Photo 3
Deluxe Double Room, 1 King Bed - Photo 4
Deluxe Double Room, 1 King Bed - Photo 5
Deluxe Double Room, 1 King Bed - Photo 6
Deluxe Double Room, 1 King Bed - Photo 7
Deluxe Double Room, 1 King Bed - Photo 8
Deluxe Double Room, 1 King Bed - Photo 9
Deluxe Double Room, 1 King Bed - Photo 10
1/10

Deluxe Double Room, 1 King Bed

1 King Bed237-sq-foot room with city views Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - 55-inch Smart TV with digital channels and NetflixFood & Drink - Minibar (fees may apply)Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

22 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxAir conditioningHair dryerDesk

Deluxe Double Room, 1 King Bed

Non-refundable
Breakfast Included
20% OFF$62.61

$50.09

Includes taxes & fees

Guest Reviews

8.1
Excellent314 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.1
Amenities7.7
Value for Money8.1
Food and Beverage8.2
Overall Experience8.2

Select topics to read reviews

Z
Zuria AcmxMX
Verified booking
couple
Standard Room
Stayed in Sep 15, 2025

"Muy bonito"

10.0

La vista, las instalaciones muy bonito

La cama estaba muy incómoda

Helpful?
P
Pedro miguel
Verified booking
family
Standard Room
Stayed in Sep 10, 2025

"Exceptional"

10.0

Muy bien

Helpful?
D
DaichiatAT
Verified booking
solo_traveller
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

9.0
Helpful?
P
PetergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 5, 2025

"Excellent"

8.0
Helpful?
V
Victoria
Verified booking
Standard Room
Stayed in Aug 17, 2025

"Exceptional"

10.0

El servicio fue muy bueno, la habitación igual a las fotos y muy a gusto. Todo muy limpio y tranquilo. 5⭐️

Helpful?
S
Sebastien
Verified booking
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

Comfortable hotel north of the Playa del Carmen centre. We only stayed for one night, but it was a good choice.

Helpful?
J
juan manuelmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 17, 2025

"Very Good"

7.0

Limpieza y clima

Colchones muy duros y ya con pozos,,almohadas tambien muy incomodas y en el lobby ya no ponen fruta

Helpful?
E
EdwardgbGB
Verified booking
young couple
Standard Room
Stayed in Jun 29, 2025

"A great-value stay in Playa del Carmen"

8.0

Staff were super friendly and happy to help. Rooftop terrace was well maintained, quiet, and a great spot to enjoy food or go for a swim. Room was clean and comfortable with a large shower and complimentary toiletries.

Helpful?
A
AdamgbGB
Verified booking
solo traveller
Standard Room
Stayed in May 18, 2025

"Very good"

8.0
Helpful?
S
ShirleygbGB
Verified booking
solo traveller
Standard Room
Stayed in May 16, 2025

"Exceptional"

10.0

I liked the location, it was quieter and less touristy than other other parts of Playa It is near some good places to eat ( Crisol , Le Petit Choux) The staff were very friendly / welcoming .

There wasn't anything Idisnt like

Helpful?
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