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8 / 10 Guest Rating

Marsden Viaduct

21 Viaduct Harbour Avenue, Auckland, nz

Marsden Viaduct - main view

About the Property

Luxurious Accommodation
Experience comfort and style at Marsden Viaduct Hotel, offering air-conditioned rooms with modern amenities and stunning sea views.

Convenient Location
Located near popular attractions such as The Civic and Viaduct Harbour, our hotel is the perfect choice for exploring Auckland's vibrant city center.

Exceptional Service
Our multilingual staff are dedicated to ensuring your stay is memorable, providing concierge services and a range of languages spoken at the reception.

Book now to indulge in a delightful stay at Marsden Viaduct Hotel, where luxury meets convenience in the heart of Auckland.

Facilities & Amenities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that there are a 2.5% charge when you pay with Visa and Mastercard, and 3.10% with American Express. Guests under the age of 21 can only check in with a parent or official guardian. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent5262 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the spacious rooms.

Categories

Cleanliness5.7
Service8.7
Location10.0
Room Quality7.7
Amenities5.7
Value for Money8.7
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

F
florenceusUS
Verified booking
couple
Standard Room
Stayed in Jan 16, 2026

"Great location."

10.0

The location was great. The hotel was a great deal. It was in the Sofitel but not as fancy as the Sofitel but for the price it was great.

It was fine.

Helpful?
D
DellanzNZ
Verified booking
extended_group
Standard Room
Stayed in Jan 16, 2026

"I would not stay here again."

3.0

Close to Victoria Park and Woolworths

This hotel is within a hotel so was not easy to find, no signage. To book in @ reception which is on level 3, you need an access card to activate the elevator. So we had to wait around downstairs until someone came down to look for us. Air conditioning was very poor, room was warm the entire 2 day stay. When we needed more towels ai asked housekeeping, she asked which hotel are we guests of. We were the other, so she would not give us towels and we had to go to reception to get more.

Helpful?
S
SusanauAU
Verified booking
couple
Standard Room
Stayed in Jan 16, 2026

"Lovely, luxurious stay, close to many attractions."

8.0

Room was fantastic. One of the most comfortable beds I’ve ever slept in.

Staff seemed distracted as they were about to close down and sometimes difficult to get hold of. It was disappointing not to be able to access the pool as this was one of my reasons for booking.

Helpful?
B
BrodienzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Good"

2.0
Helpful?
S
SharonnzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Great location and room to be in central Auckland. Enjoyed walk around Viaduct."

10.0

Really enjoyed our room. It was amazing. Especially with travelling to Europe recently, they have such small rooms, this room was big and comfortable. Had a great bathroom with deep bath, sliding door to deck area. big comfortable bed. Would definitely book this place again.

nothing to not like.

Helpful?
W
WendynzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Beautiful view, but not worth the money for the cleanliness and the temperature."

5.0

The temperature of the room was high and the control button did not work, so we were very warm. The balcony had not been cleaned and had broken glass and beer bottle caps on it. Not what you would expect for the rates paid.

The balcony was filthy and the the room was very hot with non-working temperature control.

Helpful?
C
CodynzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0
Helpful?
B
BrucenzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Excellent"

8.0

Finding the entrance was a bit of a maze.

Helpful?
C
CamnzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0
Helpful?
C
CindynzNZ
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Outstanding value for money and will stay there again"

9.0

Excellent value for money. You get a Sofitel room at half the Sofitel price. Maybe use that in the pitch? Loved the French bar tender and the bar food. We ate in the bar 3 of the 4 nights. Room was luxurious and so was the bathroom.

We stayed for 4 nights and were told that we would get the room serviced after the 3rd night. That didn't happen. Room wasn't serviced, towels and sheets weren't changed. I didn't bother calling housekeeping because of the price, still was good value for money.

Helpful?