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9 / 10 Guest Rating

Hotel Unknown

559 Calle 53, Centro, Mérida, YUC, 97000, Mérida, MX

Hotel Unknown - main view

About the Property

Discover the charm and comfort of Hotel Unknown, nestled in the heart of Mérida, where modern amenities meet authentic local culture.

Recreation and Relaxation
Dive into our refreshing outdoor pool, perfect for unwinding after a day of exploring. Enjoy sunny afternoons lounging poolside, or savor a delicious drink from our bar/lounge.

Gourmet Dining Experience
Indulge in a satisfying meal at our on-site restaurant, and start your day right with a complimentary continental breakfast served daily from 7:30 AM to 11:00 AM.

Comfortable Accommodations
Relax in one of our 20 air-conditioned rooms, each featuring a private balcony or patio and flat-screen television to enhance your stay. Stay connected with complimentary Wi-Fi and enjoy the convenience of cable programming.

Book your unforgettable stay at Hotel Unknown and experience the best of Mérida today!

Facilities & Amenities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Safe-deposit box at front desk
Tours/ticket assistance

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 10:00 AM to 9:00 PM.Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
Standard Room, 1 King Bed - Photo 7
Standard Room, 1 King Bed - Photo 8
Standard Room, 1 King Bed - Photo 9
Standard Room, 1 King Bed - Photo 10
Standard Room, 1 King Bed - Photo 11
Standard Room, 1 King Bed - Photo 12
1/12

Standard Room, 1 King Bed

1 King Bed355-sq-foot soundproofed room with a balcony/patio Relax - In-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, phone, and local mapsComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

33 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningFan

Standard King Room

Non-refundable
Breakfast Included
20% OFF$110.7

$88.56

Includes taxes & fees
Standard Room, 1 King Bed, Private Pool - Photo 1
Standard Room, 1 King Bed, Private Pool - Photo 2
Standard Room, 1 King Bed, Private Pool - Photo 3
Standard Room, 1 King Bed, Private Pool - Photo 4
Standard Room, 1 King Bed, Private Pool - Photo 5
Standard Room, 1 King Bed, Private Pool - Photo 6
Standard Room, 1 King Bed, Private Pool - Photo 7
Standard Room, 1 King Bed, Private Pool - Photo 8
Standard Room, 1 King Bed, Private Pool - Photo 9
Standard Room, 1 King Bed, Private Pool - Photo 10
Standard Room, 1 King Bed, Private Pool - Photo 11
Standard Room, 1 King Bed, Private Pool - Photo 12
Standard Room, 1 King Bed, Private Pool - Photo 13
Standard Room, 1 King Bed, Private Pool - Photo 14
Standard Room, 1 King Bed, Private Pool - Photo 15
Standard Room, 1 King Bed, Private Pool - Photo 16
Standard Room, 1 King Bed, Private Pool - Photo 17
Standard Room, 1 King Bed, Private Pool - Photo 18
Standard Room, 1 King Bed, Private Pool - Photo 19
Standard Room, 1 King Bed, Private Pool - Photo 20
Standard Room, 1 King Bed, Private Pool - Photo 21
Standard Room, 1 King Bed, Private Pool - Photo 22
Standard Room, 1 King Bed, Private Pool - Photo 23
Standard Room, 1 King Bed, Private Pool - Photo 24
Standard Room, 1 King Bed, Private Pool - Photo 25
Standard Room, 1 King Bed, Private Pool - Photo 26
1/26

Standard Room, 1 King Bed, Private Pool

1 King Bed377-sq-foot soundproofed room with a balcony/patio Relax - Private pool; in-room massage availableInternet - Free WiFi Entertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and free bottled water Sleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and towelsPractical - Safe, phone, and local mapsComfort - Air conditioning, daily housekeeping, fresh towels every 3 days, fresh bed sheets every 3 days Need to Know - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking, pet friendly

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningFan

Standard King With Private Pool

Non-refundable
Breakfast Included
20% OFF$170.13

$136.1

Includes taxes & fees

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness8.5
Service9.9
Location9.5
Room Quality8.4
Amenities8.9
Value for Money8.9
Food and Beverage8.5
Overall Experience9.4

Select topics to read reviews

M
MarianamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 17, 2026

"Exceptional"

9.0
Helpful?
D
denissemxMX
Verified booking
couple
Standard Room
Stayed in Jun 8, 2026

"Excellent"

8.0

Maravillo el desayuno!

Falta mantenimiento en las regaderas.

Helpful?
G
GarciamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
V
VeronicamxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0

The room size, it was clean.

Beds were not the most comfortable.

Helpful?
B
bernarditaclCL
Verified booking
solo_traveller
Standard Room
Stayed in May 27, 2026

"Hermoso lugar, bien ubicado y amable personal"

9.0

todo bien en general

la ducha con algunos problemas, pero no grave

Helpful?
T
ThomasgbGB
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2026

"Great base of operations for exploring Merida"

8.0

Lovely little hotel with rustic charm. Good location. Nice pool. Ideal for kids.

WiFi was a little hit and miss,

Helpful?
R
RébeccacaCA
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Very Good"

7.0
Helpful?
C
ClaudiausUS
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Good"

5.0
Helpful?
C
Claudia patriciacoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"Exceptional"

9.0
Helpful?
H
HectormxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0

Buena ubicación. Buen precio. Buen desayuno

El pasillo para traslado al cuarto es incómodo para pasar el equipaje. La tv no funcionó la red en el cuarto

Helpful?
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