InTown Suites Extended Stay Phoenix AZ - Gilbert

People upstairs let ur child run around all night. Then when I checked in the person at front desk said he will put my deposit towards the stay. Then on the 17th we had to leave because they meßsd up. So now me and my family are on the streets. The rooms were small and the whole stay the kitchen sink was stocked up and the water wasn't running in bathroom. Then when housekeeping came they had no towels for us. I have never known a hotel to not have towels for guests

Good staff

All

All was pleasant

No breakfast location OK

Should have been told that the breakfast nook had no pans to cook with plates to eat on or silverware to use. I don’t understand why it was even considered a small kitchen.

No Breakfast and No Coffee maker

Reception and Exterminators sprayed room during our visit.

My overall stay was great. The room was clean, the front office staff was very friendly, professional, informational, very friendly outgoing. I would recommend if ur looking for a week stay for a great price come here.

Whatever you do..... don't listen to the recent reviews! (below mine that are negative!) I have got to be one of the pickiest people when it comes to places to stay, absolutely drives my wife nuts! We were "displaced by society's greed" I passed this place up originally, due to pricing and they were not open when I went on a Sunday (closed on Sundays). The In-Town Suites was and is the most cost-effective place to stay ($435 per week), you can't even get this price at any of the other In-Town Suites, I looked! When I went back to look at the Suites, I was met by Cal (who is also security) in the office. We spoke about the rooms and the pricing. There are 2 room types remodeled or standard (not remodeled lower price). Cal offered me a key to 2 rooms to look at before I decided to stay. While the standard room pricing was a lot better, BUT when I looked at the remodeled room, it was defiantly worth the little extra money. Remodeled rooms or studio has queen bed, 2 nightstands with usb and regular plugs, small closet, dining table with 2 chairs, dresser, new refrigerator, 2 stove tops, microwave, "wood like flooring" and of course air conditioner (pool as well). So, I booked a week, the week of Thanksgiving and Cal says here are some towels, you get to keep and take care of during your visit. There is house cleaning once a week if you stay longer. I have found NO evidence of "bugs, cockroaches or mice", I checked. When I went to go renew for another week, I met the general manager Crystal, what a great person! She knows everything that is going on her property, Cal and Moe help out with that as well. So, if you want to come over and stay, causing trouble, you will not last long here! Hands down the best affordable place to stay in Arizona, that is clean, safe and cost effective. The In-Town Suites are near Arizona Wilderness Brewery (great food!), circle K and industrial surroundings which keeps the noise down.

The Staff are pleasant. Rooms are great, they clean once a week.