Residence Inn by Marriott Pigeon Forge

Clean, new, beautiful, great view, easy to get to everything.

Nothing!

Perfect,room spacius,staff friedly and near everything dinning ,shopping and restaurants.

Slept in and ate leftovers loved having the kitchen

Maybe more pillows but loved it all come back again

2 nights of my stay it was kids knocking on my door and running. This was so rude and I should not have to go through this at the rate I paid to stay there.

Awesome breakfast! Comfy bed! Great location!

The facility is new and clean. The breakfast was good and varied each day while we were there. The staff was friendly and welcoming when we arrived. A major complaint we have with the hotel is there is no covered area to unload your luggage when arriving at or departing from the hotel. When we arrived it was pouring rain and everything we had with us got soaked. A very poor design for a hotel in our opinion. For this reason alone, I would probably pick another property in the future. For a new hotel, there were some finishing touches to construction that were not complete. For example, there were obvious gaps between our sink and the wall. I'm assuming they will not be finished, but cannot comment as to whether or not that is the case. A final complaint is the safety latch on our door would not work. It was as if it was welded shut. No, we do not depend on it entirely for safety, but others may. We notified hotel staff upon our departure. If you are looking for a basic, clean place to stay, We would recommend.

I loved this hotel! It was perfect for my family! The staff was friendly and the property was well kept. After reading some of the reviews, I was getting a bit worried. From the moment I entered the front doors, the staff was so helpful and friendly. I was traveling with my pets, so I wanted to be near an exit. She made it happen, and the hot water was plentiful! The lady gave me choices of which room I would like. The room was clean and well kept. We used the hot tub outside; and it was so relaxing, and the view was amazing! The breakfast was your typical Marriott offerings of waffles, meat, eggs, biscuits, breads, muffins , and potatoes. They also had a variety of hot and cold cereals, fresh fruit and yogurts. There were some people in the breakfast area one morning making a horrible mess with waffle batter, and the lady just cleaned it up and remained polite with batter down her clothes and shoes. I had no complaints. If I had to note anything they could improve upon, it would be to offer guests bottled water. I realize there is a bottle filler on the fountain, but I've become accustomed to Marriott properties offering bottled water. I'll be back!