Xanadu Makadi Bay - High Class All Inclusive

We had a wonderful stay at the Xanadu Makadi Bay Hotel. It's a fantastic hotel, especially the French restaurant. All the staff are very attentive, and the manager, Nour Mohammed, goes out of his way to ensure guests are comfortable. We will definitely stay at this hotel again.

Our stay at Xanadu Luxury Resort was truly outstanding. Beautiful resort, spotless rooms, excellent food, and a very relaxing atmosphere. What impressed us the most was the staff – professional, friendly, and always attentive. The beach and pools are perfectly organized, and everything feels effortless and well thought out. A high-quality resort that truly deserves its reputation. We would gladly return and highly recommend it.

We’ve started our last days here and can only say that it has been a wonderful vacation. Everyone—from the waiters to housekeeping to guest relations—does absolutely everything to make you feel comfortable. We had a few minor inconveniences, but Gülnaz Karatayeva from guest relations resolved them more than correctly, for which we are very grateful and appreciative. The team at the outdoor restaurant definitely deserves a special mention as well. Thank you so much Mohamed A. Al-Azm, Hasaan Heseen, and Mohamed Sayed for your service, your smiles, your friendship, and the highlight: making our daughter’s birthday an unforgettable day. We will also miss the cheerful and attentive service at our sunbeds from Ahmed Refai and Walid Gamal. And then our housekeeper, Fawez from room 5304, who made our room look beautiful every day—not to mention the amazing towel creations, with the highlight being the room decoration for our daughter’s birthday. What the staff put together for New Year’s was incredible: cocktails, snacks, beautifully decorated tables, delicious food presented so elegantly, and impeccable service. Respect for all the hard work! Of course, there were also things that could have been better, such as the service in the lobby, pool bar, beach bar, and the Turkish à la carte restaurant. But it was certainly not a big issue. Please note that in the hotel are a lot of Russian people. Thank you to the entire team for this top-notch experience!

Best all inclusive hotel we’ve stayed in by a mile .. staff from reception to shuttle drivers towel guys waiters all brilliant. Mohamed the beach waiter in the day and in the main show bar on an evening was unreal couldn’t do more to help and make sure you were never without a drink 🍻 top bloke ! Also special mention for Abdu the guy who kept our room spotless and us entertained each night with his shapes , animals etc made from towels brilliant effort and helped make the holiday extra special!! 1st hotel we’d consider returning to in the future!

Best place to go! Great people, food, hotel, room, services, place, activities, restaurants, sea, view, shops for shopping

Perfect holiday experience. Spotlessly clean, attentive staff, food all day. Very large hotel, ideal for families with kids

Hotel is lovely staff are very welcoming food is really good pools are very nice and heated ones good, our Christmas eve meal was delicious well worth paying for

The hotel is about a 30 minute drive from the airport, in expansive and well maintained grounds. The site itself is huge, but we never felt crowded or cramped. The main building is where most of the restaurants and main buffet are found. The accommodations here are the 4 wings either side of the pools. From the main building as you walk through the resort towards the sea you pass through the Dunes blocks, which are mostly bungalows with garden views. From the Dunes you then come to Fancyland which is the kids club, and the Lagoon area with accommodation, pool, lounge bar and entertainment ampitheatre. And then you arrive at the beach with the last couple of a la carte restaurants and fitness centre. For those considering a swim up room we didn't see anyone really using the swim up pools, they seemed very chilly and didn't get the afternoon sun. We found the main pools on the cooler side, fine for adults but our 4 year old preferred the heated lake and lagoon pools. The lifeguards at both pools were attentive and helped set up our loungers with towels. We found the lake pool was in shadow from about 3pm onwards so tended to spend our afternoons at the Lagoon Pool. Big shout to Omar at the Lagoon Pool who went out of his way to befriend our son and found him a swimming float aid to encourage his swimming efforts. We also found the bar team here really friendly and attentive too. The beach is crowded with sunbeds and parasols very close together. The guys in the towel desks are good at finding empty beds. They will also give you a red 'Do Not Disturb' flag which stops the tour and spa guys from bothering you. The beach is sandy with a gradual entrance into the sea with lifeguard lookouts and a buoyed off area for very little tots to safely splash in. There were plenty of fish to see whilst snorkeling. Our room was a Dune Superior Garden View with a double and single bed and a sofa. The room offered plenty of for our family of 3 with patio doors to the shared outside garden area. The bathroom was huge with a walk in shower. We came back to towel art most days, and our room was always clean and nicely presented. The mini bar was stocked with water, soft drinks and beer. Food wise we had no complaints with the hotel. Mostly ate our breakfast in Otia, yes its busy and loud, but great for people watching. The team there are really quick at turning tables around from one family to the next. They appreciate please, thank you and general kindness so much, and will happily help find tables and hot drinks. Just be polite! I recommend the fresh strawberry or mango juice for breakfast. Its the same for dinner loud and busy, just go with the flow and drink the rose wine. There is always plenty of variety of food on offer, and a kids corner with child/fussy eater food on offer. Special mention of Mohammed Said in Otia who was always cheerful and happy. We ate in all the included a la cartes: Agora (middle east) was nice food, but be aware they close promptly even if you've not finished your meal. It's open air so bring a light wrap or jumper in the cooler months. Agora was good for a quieter lunch buffet. Taj Mahal was nice food and excellent service. Turkuaz again was nice food, service was friendly but rather slow. Dolce Vita was husband's favourite, best food and service of the a la cartes. La Cascade was really nice too, attentive service and it was my favourite. We tried Ariel for breakfast, but found it quiet and soul-less. It was like sitting in a glass box. The crepes were nice though. We looked at the fish menu for dinner but decided against a visit, Ariel also offers pizza for lunch, but it didn't seem a popular option. We considered Dragon (pay extra) but will probably try on our next visit. For lunch we ate a couple of times on Otia, but tended to just get sandwiches from the Lagoon Bar. We did try Patisserie Corner in the Lobby area after returning late from Luxor, the lady there was cheerful and friendly and the cakes nice. In conclusion the resort is huge, but we were always able to find our own space. We found the vast majority of the staff there very helpful and friendly. Our little boy recommends Fancyland. We had no issues with food or booking the a la carte restaurants. Would we stay again? Most definitely. We had already decided to do so before we left.

Fantastic hotel service high class can’t rate this hotel highly enough the best waiter at the lagoon bar is hassam even talks Scottish

Rooms stink of sewage my god it's awful we had to have doors open it's really bad and in open areas you can smell it I'd avoid this hotel big time, imagine in summer