Auténtico Vertical Playa del Carmen

Paid for a room with jacuzzi, there was no water to use it, no hot water, air conditioning leaked water al over the floor, if you were not careful at night you could’ve really hurt yoursefl, we told the staff about the water issues but nothing was done about it

We really enjoyed our stay here. It was 2 blocks from Avenida Quinta and a short walk straight down to the beautiful beach. This quaint hotel felt extra secure and the staff was always friendly and helpful. We had a superior room and it was large enough with everything you need (tv, coffee maker, water, and a refrigerator). The A/C was amazing, and the bed was so comfortable. We had room V101. Lower level room, but great water pressure in the shower. We would definitely return!!

Great little hotel. We loved the roof top pool area and the convenient location .

staff very friendly, the room was clean. definitely recommended. Will stay there again

Great location Professional service Secure

Friendly staff, clean rooms and conveniently located. Great stay

Great spot at a great price centrally located the negatives were the Wifi worked half the time as well as the chromecast and theres no cable option, and the Water tank is a shared water tank so once the hot water is used well ... its gone . The staff is great and super friendly the rooms are clean and spacious the only negatives are the wifi and water situation.

I was pleasantly surprised by the size of the room. Great location and price.

It’s a tiny place but quiet and safe. Clean and modern.

As described. Wonderful experience