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8.4 / 10 Guest Rating

Arenal Roca Lodge

9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007, La Fortuna, CR

Arenal Roca Lodge - main view

About the Property

Recreation Opportunities: Take a dip in our outdoor pool or enjoy our complimentary concierge services.
Dining Experience: Indulge in a satisfying meal at our on-site restaurant and socialize at our daily complimentary reception.
Convenience and Comfort: Stay connected with free Wi-Fi, enjoy a daily local cuisine breakfast, and relax in one of our 12 air-conditioned rooms.

Facilities & Amenities

Free breakfast
Proposal/romance packages available
Hot springs nearby
Free WiFi
Concierge service
Wheelchair accessible
Hiking/biking trails nearby
Free breakfast
Front desk (limited hours)
Skydiving nearby

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Children may not be eligible for complimentary breakfast.No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent75 verified reviews
AI Summary

Guests highly rate the excellent service and frequently praise the good location.

Categories

Cleanliness6.5
Service9.4
Location9.0
Room Quality7.4
Amenities8.5
Value for Money8.9
Food and Beverage9.0
Overall Experience8.4

Select topics to read reviews

B
Bernal
Verified booking
partner
Standard Room
Stayed in Aug 10, 2025

"Exceptional"

10.0

Randy es muy bueno. Excelente servicio

Helpful?
M
Mahnum
Verified booking
friends
Standard Room
Stayed in Jul 24, 2025

"Good"

2.0

We had high hopes for our stay at Arenal Roca Lodge, but unfortunately, our experience was extremely disappointing and concerning from the moment we arrived. Within just two hours of checking in, our room was overtaken by a swarm of large flying ants, especially in the bathroom, rendering it completely unusable. We initially tried to remain optimistic despite spotting lizards and other bugs in the room. However, the situation became unacceptable when one of us was bitten by a gecko. We reported the issue to the front desk right away, and a maintenance worker was sent to remove a large number of insects—confirming just how uninhabitable the room had become. We felt unsafe and extremely uncomfortable, and ultimately had to leave and find alternative accommodations that same night, paying out of pocket. The conditions were clearly unsuitable for guests, and we’ve since requested a full refund directly from the property. This was a deeply disappointing experience, and we hope the lodge takes serious steps to improve the safety and cleanliness of their rooms going forward.

Helpful?
M
Monica
Verified booking
family_with_children
Standard Room
Stayed in Jul 18, 2025

"Exceptional"

10.0

Large, clean, comfortable rooms with a great view at a great price. Close to everything, delicious breakfast.

Helpful?
J
Julio Cesar
Verified booking
family
Standard Room
Stayed in Jul 12, 2025

"Excellent"

8.0

The team is fantastic, well educated, always ready to assist with a smile. The facilities needs some repairs and upgrades for sure. It does not reflect the price at all. They were kept clean at all times, which is really appreciated. Loved the breakfast and we wouldn’t mind having a social area where guests could share the stories of the day. Like a small bar at the dinning area. The views were fantastic, really good.

Helpful?
N
Neftali
Verified booking
Standard Room
Stayed in Jul 1, 2025

"Exceptional"

10.0

Un lugar divino

Helpful?
S
Saudi
Verified booking
family
Standard Room
Stayed in Jun 27, 2025

"Exceptional"

10.0

Beautiful view of the volcano through big room windows. The rest is basic no frills. The breakfast was great! We also took advantage of the massages available right in your room for a reasonable price.

Helpful?
A
Angelo G
Verified booking
family
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Great view of the volcano from the room

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Jun 17, 2025

"Exceptional"

10.0

Wow! The view of arenal volcano from our room was phenomenal. So amazing. Room So cute and comfortable. Breakfast delicious. Staff so kind and helpful! Close to 1969 park. Would highly recommend.

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Jun 16, 2025

"Exceptional"

10.0

The views of the volcano and the peace of the surrounding mountains. This place is perfect for people who want adventures but some quiet and calm time at night.

Helpful?
T
Tiffany
Verified booking
Standard Room
Stayed in Jun 4, 2025

"Exceptional"

10.0

I really enjoyed my stay here. The staff was above and beyond (atleast Blaz and Nazareth) Super pleasant, helpful and quick. The view of the Arenal Volcano was breathtaking from my room. Excursions were less than 15 minutes away. Cute little ducks be sitting outside the restaurant/lobby everyday.

Helpful?