Valtur Cervinia Cristallo Ski Resort

One of the best Hotels on a ski resort ever. The staff were friendly. Efficient. Choice of food for the duration was excellent. The Spa was one of the best. I had a massage with Laura, do find her, one of the best massages ever. The view of the Matterhorn took our breath away.

We are currently staying at Valtur Cervinia and I just had to leave a review while we’re still here! From the moment we arrived, the welcome has been warm, genuine and professional. Naomi and the bar staff are absolutely fantastic always smiling, attentive and nothing is ever too much trouble. Welcoming people with kindness costs nothing, but it makes such a difference to the whole experience, and this team truly go above and beyond. Every single member of staff we’ve encountered has been friendly and helpful. Even the drivers transporting guests to the ski lifts are amazing, punctual, organised and always cheerful. The service here really elevates the whole holiday. It’s those small interactions, the smiles, the extra effort, that make you feel valued as a guest. Thank you to all the team at Valtur Cervinia for making our ski trip so enjoyable. We’ll definitely be recommending!

I had a great massage after a hard few days skiing at Miele Spa in the hotel. Felt so much better for it. If you are feeling the after effects of some good skiing, this is just the thing. I had a great experience.

Magnificent Resort

None

Valtur exceeded our expectations. The staff and food the entertainment th ski hire and the cocktails. We will be back very soon. A very special call out to Francesca and the girls in Valturland. They made our holiday very special. We travelled with 8 children and th girls in Valturland were amazing. We have been to well known kindergarten hotels in Austria and the kids club was very disappointing for th kids. Thank you Francesca without you myself and my partner wouldn’t have been able to ski. Love to you all

This is a 3 star hotel for sure, Hotel far too busy and far too hot (everywhere ) It is unhealthily hot ! Music blasts out pretty much all the time throughout the huge complex. Food very mediocre for half board - very ! The pool is absolutely heaving with kids and it wasn't even half term . To buy a 35 Euro pass for the separate adults pool is a scam ( for one hour of use !) Not very warm and the sauna not very hot - all in all a total rip-off. It was better as a Club Med by the sounds of it and I would avoid now at all costs! Everything noisy and no calm - from the walls being thin / doors not soft close and even loo seats slamming at night ! Some staff are so very lovely and helpful but all look like they have lost the will to live quite frankly ! Avoid - We normally stay at the Buccaneve and that is where we shall return to and book earlier in future.

Great week at Cristallo, right mix of quality food, drinks, spa and entertainment. The kids club here is awesome - the team was great with our children, and allowed us to ski with peace of mind in the afternoons. They loved going there every day. It's 4 stars because still a few things to iron out in terms of front desk coordination and buses to the slopes - but we will be back again soon.

Bit of a let down. I wouldn’t go back.

Lovely looking hotel, great amenities and really nice greeting. Having the ski rental in house was super useful. However there were issues. The room cleaning was shoddy and things were left dirty. A false fire alarm went off at 6:30am, then again at 9:30am during breakfast. The cocktails were overpriced at €18 a pop. The service was slow across nearly all fronts of the hotel.