Casa Hamburgo by Kukun

Overall we loved this accommodation. However, we did not give it 5 stars because we found Kukun difficult to communicate with. We also were frustrated that we were allowed only one keycard for two of us. Other wise the apartment was great with excellent appliances, comfortable king bed, good views and gym facilities were fantastic.

It was a really nice spot, especially for the price. Two bedrooms, two and a half baths is great. Decent area for getting to all the things but not right next to anything. Quiet enough at night, especially considering how busy the streets were. Cons: we weren’t able to get into our room until 3:40 which was super annoying. The space really didn’t feel very clean. We ended up washing the sheets because there were hairs on them. There was also a giant glob of pink hair in the bathroom, the sinks didn’t drain well and there were sequins found throughout. The listing also said there was AC in the unit. They had little tiny swamp coolers that really didn’t do much and had a super loud beep in the middle of the night when they ran out of water. We ended up opening the windows at night because it was so cool outside and the swamp coolers just weren’t cutting it. I figured being on the 10th floor it would be fine, but there is a park on the 7th, so we woke up covered in mosquito bites. Weirdest part was them begging for a 5-star review upon checkout, saying 4 stars makes their jobs harder. In my world, you get what you earn. They did not earn 5 stars.

Amazing and beautiful Luxurious love the steam room. Thank you Nelli she is very helpful

Great stay!!! Spacious, clean, and comfortable apartment with a beautiful view of the city. The apartment is a great central location, perfect for walking. The pool and walking track area was a wonderful added bonus. We had a blast staying here and would definitely stay with Kukun again when visiting Mexico City.

We stayed with the dog. The surrounding area is very safe, and there is a shopping mall next to it. The station is also nearby, and it is a very convenient location. The room was also kept very clean and I was able to spend a comfortable time.

Location, quick response via Whatsapp, comfortable beds, facilities. The unit is well equipped.

One elevator pass key. When not together it was necessary to use the service elevator. Not a good experience. Although on the 10th floor the sirens from emergency vehicles were constant day and night.

There was too much communication! Constant updates. And then the doorman had no idea who I was and that I had a reservation when I arrived (which was a little tricky because my map didn’t send me to the right place). That was quickly fixed, because there was such ready communication. Other than that, everything was easy, efficient and nice. I was there for business. One night. It worked out well in every way.

Great location, wonderful amenities. Nice to have an oasis in a busy city.