Embassy Suites By Hilton Panama City Beach Resort

Location is wonderful next to pier, shopping, restaurants. Mel at the beach bar was amazing, so was the food. Beds, pillows, water pressure was the best. Staff is kind and hotel is super clean. The complimentary breakfast was the best I’ve ever had! My kids loved the slide at the pool.

The location ,the hotel , the staff . Everything was on point

Worst experience in my life. Came here for my birthday weekend and the room sucked. All the switches run off other switches no notes in room telling you that. The room I booked wasn’t what I expected. Thank you Hilton for ruining my birthday. I will NEVER stay at any of your resorts for the rest of my life!! If I could have given you negative stars I would have!!!🤬🤬🤬🤬

Beautiful light and airy room. Customer service was EXCELLENT. The pool and sun area were fantastic. Food Menu for dinner was brilliant. David our server was spirited, efficient and a credit to the hotel. The proximity to Pier Park - where in the USA can you stay without needed a rental car? Fantastic. Also Walmart and Target were in easy walking distance, with pedestrian crossings at the highway crossing so that you could cross safely. Did I mention Walmart? lol.

Housekeeping frequency was somewhat sketchy, you never knew exactly when they were going to attend to the room. Improvement Points: Guests should be advised as to the housekeeping schedule (where possible). Room Kitchen needed some basic articles - like bowls and cutlery - also a kettle rather than a coffee making machine.

Devin was very kind to carry our luggage and he has great interpersonal skills. If you want someone who makes you feel right at home, make sure Devin is the guy who welcomes you and helps you with your luggage!

Great location, and loved the pool

Front desk person seemed very bothered that I asked for a print out when checking out

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