Royal Hotel Sydney

Beautiful building and interior decor, very clean

Everything was great and went as expected

Beautiful boutique hotel with comfortable beds and a very good breakfast.

Rooms are on the second and third floors and may be difficult for the physically challenged.

The hotel has a quaint and comfortable. The owner insists that guests are quiet, so the TV volume cannot be turned up. Once you get used to the rules that are in place to ensure peaceful enjoyment, you’ll find that the Royal is a great place to stay. Breakfast is generous and delicious

Getting used to the rules. Finding outlets to plug in devices was a bit of a challenge. One side of the bed had no bedside table

The door was locked. The woman came down and let us in. There an immediate negative vibe we both felt from her. She was cold, unfriendly. She said we could get our luggage and use the PIN in our confirmation email to open the door. The PIN did not work multiple tries. Through the door window, we said it wouldn't work. She stood there a long time looking down at her iPad, not opening the door, then walked away. She emerged from an adjacent door and tried our PIN. It wouldn't work for her either. She then began sticking a pen up under the keypad . My friend started to say something and was told by her to " stop talking!" saying she couldn't concentrate. She then instructed me to enter the code. It worked, but the very old door stuck, so I gave it an extra shove. Inside She began berating me, saying that I pushed too hard and that she'd thought I was going to break her lock! I responded that I had not pushed hard enough to break a lock. She then placed both hands on my shoulders, as you might when scolding a child and looking directly into my face, and said," I'm trying to be nice" and that we needed to be nice to her because she was apparently frazzled. We'd been perfectly polite and cordial, even after the " STOP TALKING" demand. That was it. We said we would not stay there and left. We did not even check in. I would give ZERO stars . Zero stars needs to be an option on ratings! It was a very upsetting experience, and neither of us, both 66 and travelers , had never encountered such treatment. I would not recommend this place to anyone, solely on our negative interaction with this woman.

Le cachet

Il n’y a tout simplement personne sauf le chat et le chien pour nous accueillir

The location was great and the room was beautiful.

A more friendly host and serving staff. With better options for breakfast.The Internet was very slow.