Ratna Villa

Beautiful spot, would go again

Nothing

Helpful and friendly staff, good amenities, quiet location

Location was a little further than I expected

Personnel très bien, réactif, à proximité du centre (5 min en scooter), beaucoup de contact sur ubud avec des prix attractifs, logement au top avec très belle piscine, très grand logement, tout était super !

Rien

Relativamente cerca del centro de ubud, estás a 10 min en Grab Bike de los bares y restaurantes del centro de Ubud.

La casa está a 500 metros de donde se anuncia, y como no pueden pasar los coches, te dejan en la Calle principal y hay que caminar hasta la casa. Ellos te llevan el primer día, pero luego si o si tienes que tener moto. Luego la casa es básica, le faltan muchas cosas para estar bien del todo. La relación calidad-precio es razonable.

Staff are friendly and helpful, maybe even a bit too attentive for me personally. Great pool area. Good Wi-Fi. Beds are comfy. Pillows are fine, but could be a bit better. Bike parking by the door. A 12-minute walk from the car park, 3 minutes from the nearest cafe, and 10 minutes from our favourite cafe. Mini-bar prices are reasonable.

The calmness of the rural area comes at a price, unfortunately some neighbours occasionally burn straw and rubbish. That likely happens anywhere in Bali, though. Luckily, it’s not plastic or rubber. It’s also a bit further from the closest car-accessible street than I expected.

Потрясающая вилла!! Очень хорошая и заботливая хозяйка. Любые вопросы решались за минуту, даже среди ночи принесли нам лайм)) На вилле есть вся необходимая посуда, очень порадовал кулер с водой. В холодильники находился минибар с очень хорошими ценами. До ближайших кафе и магазинов 5 мин пешком по красивой улице. Переживали что будут насекомые или неприятные гости типо змей, но наши переживания оказались напрасными. На вилле идеальная чистота. Так же нам постирали и погладили наши вещи которые мы просили. У хозяйки взяли в аренду два байка, они новые и в отличном состоянии!

Лично для нас оказались не удобными лежаки и не хватало на территории у личного бассейна столика со стульчиками.

We booked to stay in Ratna Villa Ubud for 2 nights in October. We understand that wildlife can sometimes be present in Bali but this went beyond what’s reasonable for accommodation of this standard. We encountered multiple issues with the property: 1. Multiple large mice indoors within the kitchen/bedroom and other bedroom. 2. Large gaps in the doors which we attempted to plug with tissue paper which did not help. 3. No working pool light which meant we couldn’t use the pool after sunset (approx 6pm) 4. Difficult to reach location. The postcode listed on booking.com does not bring you to the property. We got dropped at the postcode by a taxi and then had to walk approx 15mins up and down hills with no footpaths making it unsafe. We had to book another taxi and pay 5000 for him to be able to park in the car park. We then had to get on motor bikes to reach the property location on a narrow path with multiple drains and sewerage running bedside us. There was a large gap down the path which again made us feel unsafe on the motorbike. 5. Lack of hygiene and safety concern from the host. When the host was messaged about the mice problem she replied “no problem” and offered no immediate solution. The following day she offered to move us to 2 different unsuitable villas - one was a similar lay out to our current one with visible gaps in the doors and the other had an outdoor toilet with immediate access to outdoors and wildlife. 6. Loss of finances. Due to the safety and hygiene issues we had to book further Accomodation for the 2 nights we were meant to stay there but were unable to. Upon leaving the villa during daytime hours the host biked past us and did not stop to speak with us and ignored us. 7. Lack of concern for guests belongings. Upon leaving the villa we kindly requested the staff to help us move our suitcases out.

Great value for money, nice and quiet

Didn’t realise it was down a quiet side road that only scooters could access