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9.5 / 10 Guest Rating

El Caracol

Calle 6 no. 2-31 (Loma de Cartagena), Popayan, co

El Caracol - main view

About the Property

Central Location and Comfortable Accommodation
El Caracol, conveniently situated near Caldas Park and El Morro del Tucán archaeological site, offers cozy ensuite rooms and fully equipped apartments.

Charming On-Site Café and Relaxing Lounge Area
Enjoy the vibrant atmosphere of our café serving delectable homemade treats, unwind in the serene garden patio, or socialize in the cozy lounge area during your stay at El Caracol.

Local Activities and Nearby Attractions
Let our partners at Popayan Tours help you explore the area, with the Campanario supermarket just a short distance away. Don't miss Casa Mosquera Museum a mere 5 minutes' walk or Guillermo León Valencia local airport a quick 10-minute drive from our property.

Book now to experience the perfect blend of comfort and convenience at El Caracol!

Facilities & Amenities

Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Luggage storage
Tour desk
Packed lunches
Non-smoking throughout
Shared lounge/TV area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional68 verified reviews
AI Summary

Guests highly rate the charming hotel and frequently praise the friendly staff.

Categories

Cleanliness9.2
Service9.7
Location9.7
Room Quality9.7
Amenities9.2
Value for Money9.2
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

M
MariacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
P
PeñalosacoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 10, 2026

"Exceptional"

10.0
Helpful?
M
Mariana coCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0
Helpful?
L
LeidycoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

10.0

La atención, la calidez del lugar.

Helpful?
W
WILLIAM HERNANDOcoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Exceptional"

10.0
Helpful?
C
CristiancoCO
Verified booking
family_with_children
Standard Room
Stayed in May 16, 2026

"Exceptional"

10.0
Helpful?
M
Mario FernandocoCO
Verified booking
extended_group
Standard Room
Stayed in May 13, 2026

"Volvería sin duda."

9.0

La disposición del personal ante las solicitudes por agendas de salida y llegada. Tuvimos que salir más temprano de los horarios de cafetería y aún así nos ofrecieron alternativas.

La habitación, aunque confortable. Presentaba dificultades para el servicio de internet WIFI, era demasiado débil la señal. Y como segundo dato aún más importante, presentaba en el baño una humedad con ya descascaramiento de la pintura.

Helpful?
W
WILLIAM HERNANDOcoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"El mejor hotel"

10.0

Todo, son muy amables y es un lugar muy central fácil llegar, fácil de encontrar. Todo el personal fue miy amable muy familiar, las instalaciones son hermosas y cómodas.

Helpful?
D
Diego DanielgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Great place to stay for the money"

10.0

Everything overall but the eco philosophy is just stunning!

Helpful?
P
Paola AlexandracoCO
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Exceptional"

9.0
Helpful?
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