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8.6 / 10 Guest Rating

Iberostar Waves Tucan - All Inclusive

Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, Playa del Carmen, mx

Iberostar Waves Tucan - All Inclusive - main view

About the Property

Luxurious 5-Star Beachfront Retreat

Exquisite Amenities: Indulge in the garden, terrace, and restaurant. Enjoy the bar, water sports, and tennis court. Unwind in the outdoor pool, fitness center, and kids' club.

Comfortable Accommodation: Relax in air-conditioned rooms with modern amenities including a flat-screen TV, balcony, and private bathroom.

Entertainment and Convenience: Have a blast at the children's playground and billiards area. Benefit from multilingual staff at the 24-hour front desk.

Ready to experience the ultimate beach getaway at Iberostar Tucan?

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Credit Card charge INFO: The reservation charge will appear on the credit card statement in the name of: Hotelera Playamar, S.A. of C.V. For more information about the charge for this reservation, please contact the hotel. The name of the holder of the credit card used to pay must match the name of one of the guests listed on the reservation. The same credit card and government-issued ID must be presented upon check-in. Payments are not accepted at the hotel. Reservations that have not been paid for will be canceled before arrival. If an invoice is requested, it will be issued by Hotelera Playamar, S.A. de C.V., based in Mexico. An environmental fee of 32.57 mxn per night per room must be paid upon check-in. The type of bed selected is subject to availability at the hotel. The property does not accept reservations of 10 rooms or more. All bookings of 10 or more rooms will be considered a group and are subject to group terms and conditions. Guests are required to show a valid ID and credit card upon check-in at the hotel. All special requests are subject to availability and may incur additional costs. It is essential that the primary reservation holder be 18 years or older at the time of check-in at the hotel. Please inform the hotel of your expected arrival time in advance, using the special requests box when making your reservation or by contacting the hotel directly. Contact details appear on the booking confirmation. Children policy: From 0 - 2.99 years: Baby From 3 - 12.99 years: Child paying child rate From 13 years old: Adult Rate Child Rates are available in the hotel reservations department.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent324 verified reviews
AI Summary

Guests highly rate the great location near the beach. and frequently praise the lovely gardens and environment..

Categories

Cleanliness8.3
Service9.1
Location9.3
Room Quality7.8
Amenities9.0
Value for Money8.6
Food and Beverage7.8
Overall Experience8.9

Select topics to read reviews

V
VillueeEE
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Läbimõeldud ja heal tasemel hotell."

9.0

Hotell asub Playacar linnaosas, mis on rahulik, lähedal kesklinnale, kuhu lihtne, kiire ja taskukohane taksoühendus. Taksod on kergelt saadavad ning peamistesse sihtkohtadesse kehtivad fikseeritud tariifid, tabeli alusel. Hotelli lähedal on ka kohalik kaubandustänav, kus suveniiride jm. valik piisav. Rand on puhas, liivane. Rannatoole ja varjusid on piisavalt nii rannas kui basseini ääres. Kitsaks läheb jõulude ajal, kui hotellis on väga palju rahvast. Kui merel pole väga kõrged lained, siis on rannas palju võimalusi aktiivseks tegevuseks merel. Toidukohti ja baare on piisavalt. Toiduvalik on mitmekesine ja mingil määral vahelduv. Kompleksis on kaks sarnast ja üht taristut kasutavat Iberostari hotelli: Tucan ja Quetzal. Hotellikompleksis on väga äge dźungel, kus mitmed metsloomad ja -linnud, mis teeb selle hotelli olustiku kindlasti eriliseks. Sisse registreerimisel püütakse sind hotelliketi sõltlaseks vormistada, kuid sa ei pea sellest välja tegema - tee ikka neid asju ning otsi neid elamusi, mida ise soovid ja vajalikuks pead ;)

Inimesed panevad ranna- või basseinitoolid rätikute ja muude asjadega terveks päevaks kinni, kuid paljud neid kindlasti nii pikalt ei kasuta. See tingib käitumise, et minnakse enne hommikusööki toole hõivama ja hoitakse neid õhtuni enda valduses, kuigi kasutatakse vähe või hetkeliselt.

Helpful?
ע
ערןilIL
Verified booking
family_with_children
Standard Room
Stayed in Dec 29, 2025

"חוויה שונה ומיוחדת נהננו מאוד למרות שהחדרים לא נעימים"

9.0

אהבנו את האווירה המיוחדת של המקום, ג׳ונגל קסום ומטופח, אהבנו את המגוון של האוכל , ההילה והמסעדות השונות.

החדרים הלא משופצים זקוקים לשיפוץ

Helpful?
A
AntonauAU
Verified booking
extended_group
Standard Room
Stayed in Dec 27, 2025

"Enjoyable and relaxing in general. Clean well maintained grounds with good access to beach and pools. Buffet quality Ok."

7.0

Clean, beach access, pool, lovely gardens and general environment. Entertainment options were good. Christmas dinner was excellent. Catering for food allergies or restrictions.

Excessive cost of anything not captured in standard all inclusive package - eg massages, bottles of wine, activities. Poor quality wine, watered down fruit juices. Inconsistent quality of specialist restaurants.

Helpful?
J
JasminaptPT
Verified booking
family_with_children
Standard Room
Stayed in Dec 25, 2025

"Exceptional"

10.0

The grounds the animals the design of the building

Food was average, no real butter and bread wasnt good, desserts were also very average

Helpful?
A
AlessiaitIT
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"Exceptional"

10.0
Helpful?
M
ManuelagtGT
Verified booking
family_with_children
Standard Room
Stayed in Dec 21, 2025

"Unas felices vacaciones para llenarse de energías"

10.0

Me gustó mucho la ubicación, y también que tenemos el mar enfrente. La comida exquisita y deliciosa.

Tal vez mejoraría un poco el servicio de ventilación dentro de la habitación para lograr que se secara la ropa, porque no me daba Sol, entonces mi ropa siempre estuvo húmeda

Helpful?
C
CesarpePE
Verified booking
family_with_children
Standard Room
Stayed in Dec 17, 2025

"Very Good"

7.0

Buena ubicación, cómodo, buena comida

El restaurante italiano nonme pareció bueno, el menú no fue lo que esperaba

Helpful?
D
DoloresarAR
Verified booking
extended_group
Standard Room
Stayed in Dec 17, 2025

"EXCEPCIONAL"

10.0

FUE UN EXPERIENCIA FABULOSA, EL LUGAR LA ATENCION LA COMIDA

Helpful?
H
HaralddeDE
Verified booking
family_with_children
Standard Room
Stayed in Nov 27, 2025

"Perfect family holiday location, we miss you already"

10.0

Perfect family holiday location (we were here with two toddlers of 5/2). Great pool area, perfect beach, AI facilities at perfection with many bars across the entire area, great service staff, outstanding buffet restaurant choices and variety. Super entertainment team with good variety of activities (Highlight being the foam party on Tuesday). A nicely embedded jungle area with many animals provides really a tropical feeling. We will definitely come back one day, we had so much fun here.

The theme restaurants (Italian, Japanese) are really average, not worth deviating from the great buffet.

Helpful?
G
Gabriela JuidthmxMX
Verified booking
family_with_children
Standard Room
Stayed in Nov 24, 2025

"Una lugar para descansar relajarte y divertirse"

10.0

Las instalaciones excelentes

Falta variedad en menú desayunos

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