Hyatt Ziva Puerto Vallarta - All Inclusive

Everything from check in to check out was easy! Staff very welcoming and super friendly. The resort was beautiful and the beach was fabulous. The pool staff was very attentive, bringing drinks any time we asked. The steakhouse (Blaze) was really good! We had a dinner there and a breakfast. The Teppan grill was delicious. Overall there were so many really good choices for food, including 24 hour room service! I

The only thing I can think of is adding more electrical sockets for charging devices.

Got photos for free with smart photography with Jonathan. He was very great, kind and professional. We selected 5 photos and purchased them at a good price

From the moment you step onto the grounds, this resort sets itself apart. The property is immaculate and lush with beautiful flowers and mature trees. The sound of waves carries to every corner of the resort, creating a constant, calming backdrop that never gets old. The pool area is truly the heart of the resort, and our server Israel deserves a special shoutout — he was attentive, personable, and made the entire experience feel personal. He remembered everyone's names and their favorite drinks without being asked twice. The pool water was always at the perfect temperature, and unlike most resorts, the pool stayed open late for night swims. The hot tub was also available in the evenings, perfect for watching the sunset. Renting a poolside cabana is absolutely worth it. You get a private menu, shade, storage, and dedicated service. It elevates the whole pool experience. The sports bar was a lively highlight — a large, well-equipped space with multiple TVs, pool tables, and foosball. Drinks throughout the resort were consistently strong and freshly made, never watered down. Room service was prompt and the food arrived hot and fresh every time. The entertainment team brought real energy to the stay. The Circus Rock show was a standout, and the foam party was an absolute hit for our group. For a family-friendly resort, the balance is impressively well managed. Children had their own dedicated pool and activities, so families and adults both felt catered to without stepping on each other's experience. We were also here for a beach wedding, and the resort's event team exceeded expectations. The setup on the beach was stunning, the staff worked tirelessly in the heat to keep guests fed and drinks flowing, and the food quality, for an outdoor beach dinner, was genuinely impressive. Tip: grab a taxi into town for the flea market, the pier, and dinner at Pepe's or Mar Y Vino. Worth the short drive!

La situación y la amplitud de las habitaciones.

El trato dispensado a los fumadores,y la comida de todos los restaurantes.

Everything

Nothing

I absolutely recommend Hyatt Ziva. I went there with my girlfriend for our anniversary, and I could not have been more pleased with this all-inclusive resort. The staff is extremely friendly and always willing to help with whatever needs you have. The beach is perfect, private, and had great ocean quality! (No seaweed). The bar service was on top of everything and can make almost any drink you ask for. I do recommend getting ether a taxi through the hotel to pick you up from the hotel. Their taxi service is safe and very reliable. I did see a few reviews about the food quality being poor, but honestly, I thought the food was great. There are some food options like the sushi that were not as well prepared, but all the dishes are pretty straight forward and tasty. I highly recommend Melanzane (Italian restaurant - all their food looked amazing, but the lasagna was perfect) and Tamari (Asian restaurant - not for the sushi but get a reservation for the hibachi). Some restaurants take reservations from around 5-6:30 but after that it is first come first serve, so be prepared to make a res with the front desk if you want to make sure your table is secure. We never really had to make any reservations because we ate late though. Also, some restaurants only do either breakfast, lunch, or dinner, or sometimes multiple (you just have to look on their website to see which ones do which). Be prepared for how hot the hotel actually is. It is mostly open concept with little air conditioning, so it is pretty hot when walking around. Our room was the king bed with ocean view (great view! - I attached photos) and jacuzzi. It was nice and cool in our room and was absolutely perfect. They even gave us a bottle of wine for our anniversary. Overall, I was so happy with my stay and already miss it. I will definitely consider coming back.

La comida

Nada

We have stayed at this property years ago (before Hyatt) and liked the location and larger private beach, but it just wasn't what we expected. While the service was good, there were several things that disappointed us. We stayed in the Club Tower and liked having the extra space, couch, desk area & balcony. There wer quite a few things that needed some TLC both in our room and in the hallways. The two different gals that cleaned our room were great and did a really good job. The central part of the buildings, where the restaurants are located, was so hot that it was difficult to eat. Found out the last day that there was a problem with the A/C-thank goodness it worked in our room! The food was very inconsistent-Blaze was good for lunch but my steak one night was so salty it was inedible. Same with the Italian-one night the fish was delicious and then the second time it was so salty I couldn't even eat it or the vegetables. The Asian (not hibachi) was awful and we didn't finish our meal. Didn't eat at the Mexican as it was unbearably hot inside. The buffet was really good for breakfast as was the variety. They had quite a few choices that were typical Mexican style-we enjoyed that. The drinks at the bars were very inconsistent and we would get a Marg from one place and the next time it was flavorless. One thing we didn't enjoy were the "upselling" for adventures as we were approached several times and I told them we weren't interested, but each day a different person asked. The most disappointing was the addition of the cabanas at the adult pool-they took up so many spaces which made the rest of the seating minimal and it felt rather claustrophobic. We often couldn't find a place to sit-very disappointing and I wasn't expecting to pay extra to sit by the pool-even the chairs in the water were reserved for the cabanas! It should be noted that we don't usually stay at all-inclusives, preferring to rent an apartment and go to our favorite restaurants and food trucks in town but this was a spur of the moment trip and we were familiar with the property and the area, so decided to try it-wished we hadn't!

Having stayed at the Hyatt Ziva in both San Jose del Cabo and Cancun, we found the Puerto Vallarta property just a little dated, in need of a little renovation. Not a lot, mind you, and overall we had a great time and enjoyed ourselves. The beach is effectively private since there's no convenient access from the road and the shore is nice and sandy, there are plenty of lounge chairs and palapas, and the service is great. There are plenty of pools, but they are each on the small side and tend to heat up during the day to the point of being too warm. Finding lounges with good shade was also harder, poolside. Unfortunately, all the poolside canopy beds were not part of the all-inclusive package but available for an additional charge (we've stayed at other places where these would be reservable as part of the package). There are plenty of dining choices, both the main buffet restaurant as well as a number of specialty ones. The buffet was excellent, the specialty restaurants were good to quite good. The service at the property is excellent; staff are all friendly and helpful.

Hector and Angel at Vivaz are spectacular. Hector at blaze is awesome. And everyone in the entertainment team is also great.