Hyatt Ziva Puerto Vallarta - All Inclusive

Highly recommend Hyatt Ziva. My wife and I got married here a year ago but were going years before. Food and staff are amazing - great location - private beach - fun activities.

Extensive private beach. We stayed in the Club tower and spent most of our time in the adults only pool area. Bar service in this area is excellent. Our 4th floor Oceanview King Club room was spacious. We loved being able to sleep with the balcony doors open listening to the surf. We used Uber to go into PV ($6 including tip). Specialty restaurant food is excellent with a choice of Japanese, Italian, Mexican, and Seafood. Not all restaurants are open every night - check with the concierge when they're open to plan your options. The buffet is not usually open at dinner except for a Mexican themed evening. We used room service for breakfast which was delivered in 10-15minutes - great service. The coffee shop has excellent pastries, sandwiches and coffees for light snacks during the day and the Club lounge has a small buffet available also throughout the day. Food can also be ordered from the pool bars from their limited menu.

This is our second time staying at Hyatt Ziva PVR. We went to celebrate our anniversary and all the staff present during the dates we were there went above and beyond to make sure we had the best service. Everyone was so friendly and service was super fast. Food was delicious and drinks were fantastic.

We just got back from another wonderful seven-night stay at the Hyatt Ziva Puerto Vallarta, and it was truly excellent—our third visit, and we’re already excited to book again for next year! We stayed in the Club Tower, and the room was spotless, beautifully appointed, and super comfortable. But honestly, the service is what makes this place shine. Everyone was so consistently attentive and genuinely friendly—it really felt like they cared about making our stay special. A few standouts who went above and beyond: • Joel, who kept our beach drinks perfectly timed and always delivered with a warm smile • Christian and Naomi at Blaze restaurant, who turned every breakfast and lunch into something extra enjoyable and memorable • Louis at the Club Bar, whose afternoon cocktails, with such a genuine smile, were the perfect way to unwind • And a huge thank-you to Isabelo in housekeeping, who amazingly found and returned one of my wife’s missing earrings—such a great effort! All in all, it was a fantastic, relaxing getaway with incredible people making it even better. We can’t wait to come back and see our friends at the Hyatt Ziva again soon. Highly recommend!

Service was excellent, everything clean, all the food was good, great views, nice large rooms, adult pool was great. Zero complaints and would definitely stay here again!

We just returned from an amazing week-long trip to Hyatt Ziva Puerto Vallarta! We almost canceled the trip due to events everyone saw on the news, but SO glad we didn't! Not only would we have missed our good friend's wedding, we would have missed out on the most fun and relaxing vacation of all time! The staff went above and beyond to make sure we felt safe and secure. They also catered to our every need and provided service that was second to none! They even let us pay them a little extra to throw our group an unscheduled foam party in the adult pool! Thank you Jocelyn, Karo, Leo, Scarlett, and Denise! And the bartenders.....I can't say enough about them! They never let us go empty-handed. Thank you Lucas, Jose, Armando, and Orlando! Oh, and the food was amazing and plentiful, always served with a smile! Thank you Yaneli, Sandra, and Hector, and all of the servers, cooks, and fabulous omelette makers! We'll definitely be back again!

Good service and nice private beach. Accommodating of food restrictions and well labeled menus. Would recommend to friends and family.

We had a wonderful time at the Hyatt Ziva in Puerto Vallarta. To start, the view from our room was breathtaking!!! The hotel was very well maintained and the flowers were blooming and beautiful during our stay. All of the staff were so wonderful and made us feel very welcome! Shout out to Israel, Adrian, Natalio - the BEST bartender!, and Daniel for taking care of us at the bar and the pool side! Also, shout out to Carolina and Jenny with activities for hosting the Best Bartender contest and having the water classes! The food was excellent for an all-inclusive. I do wish there was a bit more lunch that was more accessible from the pool. That being said, the ceviche and poke bowl stand was very tasty! Having a sunset meal at Blaze is a must as well as a breakfast! We were treated to 3 whales in front of Blaze for our breakfast. We also saw whales swim right past our resort at least 3 of the days which was amazing! The waves were too big for us to get in the water but the sand was very nice for walking on. Thank you for a wonderful stay! We will be back again!

I attended a wedding here and served as the officiant, which gave me a perspective from both the guest side and behind the scenes with the couple and their families. From the outside, the wedding looked beautiful. The location is lovely and the event itself appeared polished to most guests. But there were several operational issues that kept the experience from feeling anywhere close to a five-star resort. The biggest issue was access to the property for non-hotel guests. I was staying at a nearby condo about 1.5 km away and had to drive in for the rehearsal and wedding events. Each visit turned into a frustrating ordeal at the front gate. On my first arrival I spent about 45 minutes while security tried to figure out how to let me in. Several guards spoke little or no English, which is surprising for a major international resort. Eventually we learned the only option was to buy a $105 USD day pass per person just to attend the rehearsal — even though the wedding itself was a large prepaid event at the resort. For the wedding day I was told my access would be handled, but I was still held at the gate again while staff tried to sort it out and still had to pay for two day passes. When you’re officiating a ceremony, sitting at a gate arguing about access is not exactly the experience anyone expects. The ceremony itself was set up nicely on the beach, but the trellis area had no shade at all, leaving the couple and attendees standing or sitting directly in the sun in roughly 85-degree heat. A small canopy or shade element would have made a huge difference. After the ceremony we gathered at a nearby bar area for the after-party. Unfortunately, the outdoor seating was extremely sticky — the wicker chairs felt like they hadn’t been cleaned in quite some time. With limited seating available, guests were either standing or trying to avoid touching the furniture. To be fair, the resort grounds are attractive and the staff were generally polite. Nothing about the service was rude. But the combination of poor gate logistics, expensive day passes for wedding participants, lack of shade planning for the ceremony, and cleanliness issues at the bar area made the experience feel disorganized for a property that markets itself as a luxury destination. Overall it was still a nice wedding and the setting is beautiful, but operational details matter — especially when significant money is being spent on events at the resort.