1 Central Chambers

Location

We were waiting outside the flat at 3 pm as advertised. It was only then we were told by the cleaner that there was a problem with keys. At 3pm the flat hadn’t been cleaned and so the cleaner had to work around us. There was a Lack of communication from owner and he had opportunity to inform us prior to our arrival of the problem. The Cot was broken and had no mattress, so the baby had to sleep between her parents. Bedrooms smelled of cannabis and evidence of this. Central heating didn’t work (so why wasn’t we informed of this issue as the cleaner had said the owner had had engineers in on several occasions but couldn’t fix the fault. Three electric heaters were supplied, but 1 had an intermittent fault, which we thought might be hazardous so we only used two. Completely inadequate dinner service ie 3 dinner plates No locks on bathroom doors

Location, excellent. Clean. Spacious. Value for money.

Didn't know how the hive heating worked, so relied on electric heaters. Tv had no aerial, so no live tv! Broken mug. Could have done with more communication prior to day of arrival.

Really good size property in the heart of Stratford upon avon town centre, perfect location for a visit to Stratford. 2 bathrooms which was good for a family of 6.

The hosts were awful and not at all helpful or considerate. No Central heating as we couldn't get it to work and in November was cold. Tried to call hosts but didn't pick up or reply to any of the telephone calls. Had problems with hot water due to heating tripping out. In the end had to turn off the Central heating to get hot water. TV not connected to an aerial. Firestick provided so managed to get some TV on the evening but no remote to navigate Firestick channels, was not advised we should have taken our own firestick until we were already there. Some noise but as expected in the town centre. If you want a quiet stay, don't stay here. No locks on bathroom doors, towels ok but could have been better a bit small. Overall was cold and not comfortable and the portable heaters provided were not sufficient. Property has so much potential but poor hosts, lack of attention. Have stayed in better properties and would not recommend.

Great location and nice property. Excellent for a couple of days in Stratford. Parking was great to have. Beds ok.

We had trouble with check in as didn’t receive the email. Tried to call but no answer. Eventually got a text after sending a couple of messages. No coffee pods for the machine. No milk - not even long life so couldn’t make a coffee as we didn’t realize until too late to go and get some. Would have been good to know this before we arrived so we could be prepared.

The location is fantastic.

DIRTY, in need of a great deal of maintenance, insufficient crockery (most chipped) and glassware in kitchen, parking not as described (drove round and round to find space on allocated streets not close to apartment), microwave had dinner plate instead of original glass plate, bathrooms mouldy, generally poor quality, TV not work, no WiFi password or any other info given, toilet flush button broken, extractors not work, smoke detector in kitchen removed, bedroom smelt of smoke, electricity kept tripping, rubbish in draws from previous guests, excessive condensation, noisy bedrooms due to old/badly fitted windows, single beds very uncomfortable with squeaky metal frames, needs lots of TLC

Great location. Great size rooms

Lack of contact/availability of host even after numerous phone calls. States it sleeps 8 people but only 3 dinner plates and 4 mugs. Out of date food in cupboards. Not a lot of useful kitchen equipment when trying to host for a small breakfast. Toilet flush missing.

Location was good.

Unfortunately we found dirty pans in the kitchen. Also the grill was left unclean, full of fat, even had a piece of bacon stuck on it.

The property was, as described, central. It was right in the middle of Stratford and close to all shops, restaurants and about 75m from Shakespeare's birthplace. The host organised a parking pass so we could park in any bays that were within 0.8 miles of the property but we always got a spec within 0.2 miles which was about the minimum distance you could park. We were able to fully explore the area and also able to go back and drop off everything between shopping and visiting areas of interest so we didnt have to carry things around. We didn't use the kitchen but there was an oven and hob and a fridge freezer. There were only 2 plates we could find but most of my family had stayed at home due to our dog being unwell so it didn't really matter. There were 2 bathrooms which was really good as it meant we could both shower and get ready quickly. The apartment was really spacious with an open plan kitchen/diner/living space and 3 good sized bedrooms. There was also a sofa bed in one of the rooms and i think the sofa's in the living area could have folded flat although there were only 2 of us staying so we didnt need to use these.

Nothing that we didn't like was the hosts fault and likely couldn't have been predicted. Its more to let travellers know what to expect. We had arranged to arrive between 3 and 4pm. When we got there, the cleaner was still in the property as the previous guests had not vacated on time. She was really friendly and allowed us to leave our bags and use the toilet but we then had to go back out for an hour while she finished cleaning. The day we arrived, the road was closed to a travelling fair. That meant there were burger vans right outside with noisy generators and a greasy smell coming in as the windows had been left slightly open. We closed them but there was still a loud buzzing from the generators. We went to the theatre that evening and when we returned the fair was packed up and leaving. This meant they were rolling past the windows through the night until around 4am when the street sweeper came to clean up and down the road repeatedly. It was incredibly noisy and made it very difficult to sleep. The next night, we had expected a quieter evening, however while we were out, there was a short power cut (like off and on in less than a second). We then returned home and there was a further short power cut which then resulted in the alarms on the shops going off. As it was late at night, these continued to sound for a prolonged time and past when we wanted to go to bed. Whilst we had a great time and really enjoyed the location, its worth being aware that you are right in the centre of Stratford and to expect it to be noisy overnight.

Excellent location. Great size and layout. Very nice living room and kitchen.

Parking was not near the property and no information was given by the hosts in advance. Arrival was therefore very stressful as this had to be sorted once we got there and several journeys made to take bags from car to apartment. The apartment is in a fantastic location, but single glazing in the bedroom meant that there was a lot of noise from the road and we therefore had very disturbed sleep on both nights.

Central location, lovely property

No wifi