Casa do Sândalo Boutique Guest House

We loved the courtyard where we had our breakfast which we put together from supplies from a nearby supermarket and the street fruit vendors. As shown on the wesite, the courtyard is a truly delightful spot, especially in a sunny morning, and important if you wish to eat or chat with your fellow travellers, as our rooms were too small for that. The staff were kind an helpful, and the daily room service and available linen service, ensured a clean room (and clean clothes). The location was close to where our conference was held and in a short walking distance the the lakeside, parliament house etc. Other city sights, the Plaza shopping mall, etc were usually an inexpensive taxi ride away.

The absence of wi-fi and difficulties getting an internet connection the courtyard and my room was a real inconvenience, only solved by purchasing a local sim and forgetting about my usual roaming arrangement for keeping in touch with family back home.

The place itself is charming and set in an old style courtyard

The cockroaches. The dodgy electrics. The fact that they left coffee and tea in the room but no kettle. The security guard trying to ask me for money to stay until 12 on check out day, even though on later checking the stated check out was 11-13.

Unfortunately no one at reception. The security guard did his best to handle the booking and show us to our room, etc The toilet didn’t flush and there was no hot water contrary to information on booking site. Could only speak to manager over the phone. Always told they were coming but didn’t show. Asked to change rooms but none of the rooms had a flushing toilet or hot water. Security guard tried his best and unblocked our toilet but problems continued. In the end we changed hotels after a one night stay.

The fact that the toilet didn’t flush and kept getting blocked. The fact there was no hot water. The fact that reception was unstaffed the whole time we were there. The fact that the hotel description and list of amenities was not what was advertised on the booking.com site

Good Value, No Thrills, Secure, Safe, Accommodation about a 25 minute walk from the beach road and again a 25 minute walk to the Santa Cruz Cemetery. Don’t expect to much from the property but it does have charm..

Nice architecture with a lovely little serene courtyard away from the hustle of the Street in a secure compound. Only real negative is theres no WiFi available which I didn't realise. I also found it hard to find any WiFi in Dili so it was a bit tricky

The staff was friendly. The hotel fit The rating on booking. There was an issue with the room I booked so I was offered a smaller room for a lower price. I did not stay the second night that I booked as I was concerned the problem would not be fixed.

Nice courtyard

Looks like no one is in charge, quite run down, had to wait 30 min for someone to show up to check me in. Very poor communication, no reply to message in app.