Emerald Mirror Guest Ella

The mountain view and the friendly staff

The climbing up to the home stay

Amazing stay...super ...delicious breakfast ,lot of fruits.clean room.channa is super friendly hoster.he arrange good tour for ella nine arch bridge,ella tea estate and mini adams peak. Its a amazing tour.thank you channa.highly recommend emerald mirror guest house .....😍

Nothing ...

People tried to be nice and helpful.

First of all the owners Yapa and Kumari are not there anymore. All the good recommendations were based on them and this was a reason for us to book this Homestay. Most of their employees were nice, but their English was not good enough to talk or even clarify things. Most of the times they did not understand us. That was really frustrating. Taxi/Transfers We wanted to book a transfer from Ella to Tangalle, and the host wanted to charge us the double than the usual price. By the way even booking transfer is way cheaper. Also the Safari price was everything else than fair. Bathroom The water from the sink was super dirty ( brown ). We asked why, and he said it was because of the rain, but it doesn't make sense because the water from the shower was fine and nobody else we got to know in Ella had this problem. Balcony There is a wesp nest what does not make fun to enjoy there being nervous the whole time Laundry This experience was more than frustrating. The employee offered us to wash our clothes and said that it would cost us 900sri currency per KG. Other laundroes just charge 600 and have at least a dryer. In the end, he charged us 2,5 KG, and our t-shirts were not even 1 kg. After complaining he didn’t text us back just after we paid the woman and left Ella. Also clothes were even more dirty than before. One day later we saw that they are drying other clothes on the dirty roof. Unfortunately my dress is completely ruined now. Internet The internet did not work most of the time. We also found an earlier comment that the Wi-Fi had problems already in mid of march. Location If you don‘t consider yourself as a sporty person you can not walk up that hill several times a day. The air distance from the One Love bar is so close that you feel inside of the bar because of the noise. In general for this price we expected something completely different. We have been in cheaper but way better and cleaner places than that one. We can not recommend to stay here.

Great hospitality, wonderful & helpful hosts, excellent location, delicious dessert, friendly dogs (Sensi & Mickey)

Lovely host, extremly clean room ❤️ felt very well taken Care of.