The Swan Inn, Letton, Near Hay on Wye

Clean and friendly.

Room located next to main road

Premises very new, spacious room and bathroom, full of natural light.

No sleep at all, hot inside (there is a fan), not able to open the window (very very noisy road)

Excellent location, welcoming atmosphere, clean room and brilliant staff.

Room was spacious, staff very friendly and helpful. Food was excellent. Burgers were gorgeous. Excellent breakfast.

Nothing

The room was very clean, spacious, and comfortable. The bed was also very comfortable, and the view was lovely.

The toilet paper roll we opened unfortunately had some flies and a bit of spider web on it, which was a little disappointing. Aside from that, everything else about the stay was enjoyable.

Property was clean and breakfast was excellent

Manager was rude and has no hospitality skills.

Very clean, friendly staff, good quality towels and bedding, fan in each room, large, modern bathroom, powerful, hot shower, ready and free parking.

Tiny 'double' bedroom, no bedside shelf or table (no room), rickety clothes rack on wheels, no full length mirror, tiny, cheap toiletries, shower basket with large gaps that small toiletries fall through, lack of space to set down own toiletries, room arranged badly (we rearranged furniture), only one pillow each, tea, coffee, milk and toiletries not replenished daily (though happy to provide when asked), very loud music in garden until around 10pm each evening (thought it was a wedding when we arrived but no, just a few couples sitting outside with drinks and music blasting). Rooms are not secure - once you know the pin code which is etched on each room key fob, you can access that room any time).

Room at the back looked out to woods and hills, and I woke to glorious birdsong.