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9.6 / 10 Guest Rating

Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, mx

Cristalino Lagoon Front Hotel, Restaurant & Spa - main view

About the Property

Luxurious Accommodation
Experience opulent rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for breathtaking views.

Relaxation and Dining
Indulge in the outdoor swimming pool, garden, and terrace, perfect for unwinding. Treat your taste buds at the on-site restaurant offering delectable dishes.

Convenience at Your Fingertips
Enjoy top-notch services including room service, concierge assistance, and free WiFi. With airport transfers and car rental services available, your stay at Cristalino Lagoon Front Hotel, Restaurant & Spa will be seamless.

Book now to experience the epitome of luxury and relaxation at Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
1/6

Deluxe King Room

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Double room King bed - Deluxe - Partial view

Non-refundable
Room Only
20% OFF$200.43

$160.34

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
1/4

Deluxe Twin Room

The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

45 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$301.1

$240.88

Includes taxes & fees
King Room with Lake View - Photo 1
King Room with Lake View - Photo 2
King Room with Lake View - Photo 3
King Room with Lake View - Photo 4
King Room with Lake View - Photo 5
King Room with Lake View - Photo 6
1/6

King Room with Lake View

The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

King Room with Lake View

Non-refundable
Room Only
20% OFF$416.11

$332.89

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
Junior Suite - Photo 6
1/6

Junior Suite

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a mini-bar, a tea and coffee maker as well as garden views. The unit has 1 bed.

92 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Junior Suite

Non-refundable
Room Only
20% OFF$502.35

$401.88

Includes taxes & fees
Junior Suite Partial Lagoon View - Photo 1
Junior Suite Partial Lagoon View - Photo 2
Junior Suite Partial Lagoon View - Photo 3
Junior Suite Partial Lagoon View - Photo 4
Junior Suite Partial Lagoon View - Photo 5
1/5

Junior Suite Partial Lagoon View

1 King Bed484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Junior Sutie Partial Lagoon View

Non-refundable
Room Only
20% OFF$298.7

$238.96

Includes taxes & fees
Deluxe King Size Partial Lagoon View - Photo 1
Deluxe King Size Partial Lagoon View - Photo 2
Deluxe King Size Partial Lagoon View - Photo 3
Deluxe King Size Partial Lagoon View - Photo 4
Deluxe King Size Partial Lagoon View - Photo 5
Deluxe King Size Partial Lagoon View - Photo 6
1/6

Deluxe King Size Partial Lagoon View

1 King Bed484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Partial Lagoon View

Non-refundable
Room Only
20% OFF$179.96

$143.97

Includes taxes & fees
Deluxe Double Partial Lagoon View - Photo 1
Deluxe Double Partial Lagoon View - Photo 2
Deluxe Double Partial Lagoon View - Photo 3
Deluxe Double Partial Lagoon View - Photo 4
1/4

Deluxe Double Partial Lagoon View

2 Double Beds484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe Double Partial Lagoon View

Non-refundable
Room Only
20% OFF$179.96

$143.97

Includes taxes & fees
Deluxe King Size Front Lagoon View - Photo 1
Deluxe King Size Front Lagoon View - Photo 2
Deluxe King Size Front Lagoon View - Photo 3
Deluxe King Size Front Lagoon View - Photo 4
Deluxe King Size Front Lagoon View - Photo 5
Deluxe King Size Front Lagoon View - Photo 6
1/6

Deluxe King Size Front Lagoon View

1 King Bed484-sq-foot room with lagoon views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Lagoon Front View

Non-refundable
Room Only
20% OFF$247.67

$198.14

Includes taxes & fees

Guest Reviews

9.6
Exceptional227 verified reviews
AI Summary

Guests highly rate the location and frequently praise the view.

Categories

Cleanliness9.9
Service8.9
Location10.0
Room Quality9.9
Amenities9.9
Value for Money9.4
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

D
DIAZusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Excellente"

10.0

Location and super clean and private

Helpful?
N
NayarettmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

10.0
Helpful?
L
Luis GerardomxMX
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Excelentes vacaciones en la Laguna de Bacalar"

10.0

El desayuno excelente y la vista del restaurante lo mejor, el personal muy atentos y gran servicio,

La puereta del WC no cierra completamente es incomodo no tener la privacidad.

Helpful?
F
Faye WilsongbGB
Verified booking
couple
Standard Room
Stayed in May 25, 2026

"Perfect hotel!!"

10.0

Everything about this hotel is perfect. The view is beyond stunning

Loved everything

Helpful?
A
AlesagmxMX
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0

La ubicación, las vistas y la tranquilidad

La atencion del cliente debe y puede mejorar bastante, salvo el personal que nos apoyo abriendo el estacionamiento y la señorita que nos atendió en el muelle. Los demás son bastante déspotas. La limpieza de las habitaciones es bastante deficiente. La habitación concentra mucha húmedad lo que hace imposible que se sequen las cosas e incluso puede albergar hongos.

Helpful?
A
AntoniousUS
Verified booking
couple
Standard Room
Stayed in May 14, 2026

"Nice place but expensive!"

9.0

Location and well taken care of. People were friendly and customer oriented.

The prices are high compared to other similar locations in Bacalar. $300 pesos for a drink and food was also expensive. You need to review your prices to be more in tune with regular people, otherwise you might end up like Tulum!! Thanks

Helpful?
A
angelicapePE
Verified booking
couple
Standard Room
Stayed in May 3, 2026

"Wonderful and amazing property just next to the lagoon"

9.0

Very clean and very good quality of amenities! Fresh ingredients for food, balanced flavors, not too sweet not too salty, the presentation was also outstanding, very helpful staff :)

Nothing

Helpful?
K
KimusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 10, 2026

"Must Stay, Beautiful property on the Gorgeous Lagoon"

9.0

It’s a gorgeous lagoon and you can jump right in from the docks! Staff friendly, beds so comfy!

One day they were fumigating the property and rooms and wanted everyone to be out of their rooms from 9:30-10:30 PM. They said the product had to be used at night which is fine but how about using it while people are at dinner and not when we are sleeping? We declined since we go to bed early and they made an exception for us, but that was just super late to ask people to be out of their rooms.

Helpful?
H
HenknlNL
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"FAntastisch, kom graag nog een keer terug."

10.0

Prachtige locatie zeer vriendelijk en waar nodig behulpzaam personeel.

Niets

Helpful?
P
PatrycjaplPL
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Polecam 💙"

10.0

Lokalizacja obok cenoty i płytkiej wody ( piękne kolory, komfortowe pływanie), bezpłatne supy i kajaki, doskonała obsługa, szybki kontakt i pomoc we wszystkim, czystość, baseny, teren hotelu, cisza i spokój, widok z okna 💙

Wysokie ceny w restauracji

Helpful?
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