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9.6 / 10 Guest Rating

Cristalino Lagoon Front Hotel, Restaurant & Spa

511 Costera, Bacalar, mx

Cristalino Lagoon Front Hotel, Restaurant & Spa - main view

About the Property

Luxurious Accommodation
Experience opulent rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and air conditioning. Some rooms even feature a balcony for breathtaking views.

Relaxation and Dining
Indulge in the outdoor swimming pool, garden, and terrace, perfect for unwinding. Treat your taste buds at the on-site restaurant offering delectable dishes.

Convenience at Your Fingertips
Enjoy top-notch services including room service, concierge assistance, and free WiFi. With airport transfers and car rental services available, your stay at Cristalino Lagoon Front Hotel, Restaurant & Spa will be seamless.

Book now to experience the epitome of luxury and relaxation at Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
Deluxe King Room - Photo 6
1/6

Deluxe King Room

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

45 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningHair dryer

Double room King bed - Deluxe - Partial view

Non-refundable
Room Only
20% OFF$218.6

$174.88

Includes taxes & fees
Deluxe King Size Partial Lagoon View - Photo 1
Deluxe King Size Partial Lagoon View - Photo 2
Deluxe King Size Partial Lagoon View - Photo 3
Deluxe King Size Partial Lagoon View - Photo 4
Deluxe King Size Partial Lagoon View - Photo 5
Deluxe King Size Partial Lagoon View - Photo 6
1/6

Deluxe King Size Partial Lagoon View

1 King Bed484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Partial Lagoon View

Non-refundable
Room Only
20% OFF$197.71

$158.17

Includes taxes & fees
Deluxe Double Partial Lagoon View - Photo 1
Deluxe Double Partial Lagoon View - Photo 2
Deluxe Double Partial Lagoon View - Photo 3
Deluxe Double Partial Lagoon View - Photo 4
1/4

Deluxe Double Partial Lagoon View

2 Double Beds484-sq-foot room with partial lake views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe Double Partial Lagoon View

Non-refundable
Room Only
20% OFF$197.71

$158.17

Includes taxes & fees
Deluxe King Size Front Lagoon View - Photo 1
Deluxe King Size Front Lagoon View - Photo 2
Deluxe King Size Front Lagoon View - Photo 3
Deluxe King Size Front Lagoon View - Photo 4
Deluxe King Size Front Lagoon View - Photo 5
Deluxe King Size Front Lagoon View - Photo 6
1/6

Deluxe King Size Front Lagoon View

1 King Bed484-sq-foot room with lagoon views Layout - Bedroom Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices) Entertainment - 32-inch Smart TV with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, premium bedding, and bed sheets Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Laptop-compatible safeComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Tile flooring in roomNeed to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

45 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerAir conditioningHair dryerPrivate bathroom

Deluxe King Lagoon Front View

Non-refundable
Room Only
20% OFF$265.4

$212.32

Includes taxes & fees

Guest Reviews

9.6
Exceptional227 verified reviews
AI Summary

Guests highly rate the location and frequently praise the view.

Categories

Cleanliness9.9
Service8.9
Location10.0
Room Quality9.9
Amenities9.9
Value for Money9.4
Food and Beverage9.4
Overall Experience9.4

Select topics to read reviews

A
ArthurfrFR
Verified booking
couple
Standard Room
Stayed in Nov 8, 2025

"Belle semaine dans cet hôtel"

9.0

Hôtel dans un cadre magnifique Possibilité de louer gratuitement kayak ou paddle Chambre confortable

Restaurant bien mais cher mais à 3 minutes en voitures il y a de nombreux restaurants et notamment Madre massa pour le petit dej !

Helpful?
G
Gino AntonioitIT
Verified booking
extended_group
Standard Room
Stayed in Nov 5, 2025

"Stupendo hotel in meravigliosa location"

9.0

Posto strepitoso! Bellissima location in riva al lago, camera molto confortevole e tranquilla. Ristorante un po' caro ma di ottima qualità. Da ritornarci...

Parcheggio privato con pochi posti (max 5 macchine)

Helpful?
L
Luca SergiousUS
Verified booking
couple
Standard Room
Stayed in Nov 4, 2025

"Very Good"

7.0
Helpful?
N
NewtonusUS
Verified booking
couple
Standard Room
Stayed in Oct 22, 2025

"Exceptional"

9.0
Helpful?
F
FREDERICfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"Tres bel hotel, je recommande"

9.0

tout

Helpful?
S
StadtdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Oct 14, 2025

"Exceptional"

10.0

This place is insane beautiful. On the edge of a cenote, spectacular views, comfy beds, kayaks, morning swim, deliceous food, good drinks - everything to have a relaxed off time

Nothing to mention here - if I would have my Laptop with me, I would have extended a week for remote working and workaction

Helpful?
B
Brenda Fabiola
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Confort al 100%"

10.0

Todo en excelente estado, la cama super cómoda

Helpful?
N
Norma Angélica
Verified booking
partner
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

El personal muy amable, cálida atención. Fácil acceso a la laguna, la estancia incluye algunas actividades acuáticas lo que lo hace muy conveniente. Hotel tranquilo al ser solo adultos.

Helpful?
P
Pedro Mijail Cruz
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Aire acondicionado, habitación limpia, cortesías desde el primer minuto, propia planta de luz y un servicio excepcional por todos y cada uno de los colaboradores.

Helpful?
L
Laura
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Exceptional"

10.0

El hotel es hermoso, la atención es increíble, totalmente para descansar y desconectarte

Helpful?
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