Host & Stay - Boutique Balcony

Appalling didn't stay..complained and got re-located

Filthy,big dead meat flies on bedding.. dirty nappy in bedroom bin. Not cleaned...totally scruffy made our skin crawl.....building like a drug den quite eerie.....very up-setting

Great location, modern appartment

The location. The accommodation was fantastic.

The scaffolding wish knew about it beforehand. I suppose it means the rest of the building his being brought up to standard. Which can only be a good thing.

The property was clean and well equipped the wood burner was icing on the cake

The stairs

Apartment was lovely. it was clean, comfortable and quiet. Good location, very close to the beach and a short walk to Whitby. Welcome pack was great.

Building is a little dated and there were roof repairs going on. Although this didn't affect our stay directly, apart from restricting the view and use of balcony but I understand they were out of the control of the owners.

Great location, Fantastic apartment and beautiful decorated exactly as described, Would definitely book again.

Balcony was out of action due to scaffolding and we were not advised {scaffold had been up for a few weeks}, We appreciate maintenance needs to done but we especially booked for the balcony with sea views .

Location

Dirty, cobwebs in all rooms, leaking roof, the entire kitchen was flooded..

Furniture l

The apartment was clean and modern as pictured

When you book a place called boutique balcony you expect a grand balcony with splendid sea views as advertised in the booking information, including pictures. What we got was a first impression when pulling up on a beautiful sunny day was a run down tired building with scaffolding around it ! Granted the apartment itself is modern and clean as advertised but the balcony and view was very disappointing with no prior notice or apology. The owner has taken the gamble on not letting people know to prevent cancellations prior to arrival. We booked the apartment purely based on the balcony and sea view pictures and certainly got neither ! Had this been a hotel I would be looking for re location, refund or compensation but after being put on hold when trying to complain the line cuts off !  The owner is aware of various complaints re the scaffolding and has chosen not to highlight this for obvious reasons. We certainly wouldn't be re booking with them again for this deceit  *** Pictures attached of what we should of got V what we actually got ***