The Local - St. Augustine

Our stay was all about location, as we were in town for a concert at The Amp. The Local is walking distance to several restaurants and a brewery, as well as reasonably close to walk to/from The Amp. The pool area was quiet and clean. We both found the bed, pillows, and bedding to be quite comfortable. The dehumidifier was a nice touch, but way too small to keep up with Florida summertime. Once we got checked in, the keyless entry was easy and convenient.

Possibly because I booked through a 3rd party, but check-in was a pain. The website was giving an error, but did not specify details. After calling/texting, it was pointed out that a credit card was needed for incidentals. It's a pretty poor website design to not have specifics when an error is give, and it wasted a lot of time (we were in the motel parking lot trying to get checked in by phone). I only booked via 3rd party because the motel's direct website has no info regarding cancellation policy, and they were not responsive to questions submitted via the website. We also found the room to be extremely small and lacking in furniture. I realize this is likely due to the age of the facility and the low cost for a stay, but it wasn't great having the bed as the only option to sit.

NO breakfast served. Room was clean but heavily smelled of cleaning fluids

No human on property. Check in was by phone. Was given a code for room only after we paid by credit card. Had difficulty reading the pad to get into room to see it. Tried to cancel (after about 15 minutes of trying to get into room) Told we couldn't as the credit card had been confirmed. Tried to cancel the 2nd day of reservation, voice said she didn't think so but would ask manager. No one ever called back. Some other guests helped us with keypad and finding the unmarked Florida room. Not receiving answer from management, we stayed the 2 days. This is a very difficult hotel for seniors especially if you have any vision problems

Goed bed en mooie inrichting

Ik heb 2 uur voor de deur ingestaan omdat het systeem niet werkte. Ik had 2 uur van te voren al gemaild en geprobeerd contact te krijgen. Geen reactie. Toen ze wel reageerde was het nog steeds een ramp om in je kamer te komen. Heel slecht systeem .

We were there for one night. Since there is no staff on site, it was very difficult for us to get the check-in code. Here the online staff helped us a lot, thank you for that.

Unfortunately it was very musty in our room. The rooms are renovated but it seems as if the real problem was not solved. The pool is nice but taken away from the weather.

Room was clean and comfortable. Hotel was within walking distance to places we wanted to go. Staff is very responsive.

I was disappointed in the check in process this time. I guess it changed. The last time I stayed in 2025, you had to use an app called Virdee as a virtual room key. That is no longer used. You now have to complete a pre-check in where they send you a link to fill out a form the day of your arrival. They charge a small security deposit for incidentals, I don’t think they did that the last time I stayed. They also tried to double charge me for the room when I had already paid in full so I had to call them to complete the pre-check in. When we got to the property, I had to call again because our code for the room wasn’t working.

Location is amazing! The pool area is so fun! The room was very clean.

Rooms felt damp- which there was a dehumidifier in the room so I know it’s something the property is working on. I also know this comes with older properties. The sheets were a little scratchy. The beds were still very comfortable and very clean.

Very cute & convenient

Tight space