Sonder Onyx

Perfectly situated, impeccably clean, and generously spacious. The convenience of having parking right next door makes it even better.

The walls were dirty in spots, dryer kept clothes damp after it was on for three hours, dish sponge was in plastic wrapper but when I opened it, the sponge was damp which I didn’t expect. Garbage disposal was not cleaned upon arrival. When I turned it on, it spit food back into the sink. Hotel is on a desolate street and the entrance is down an alley. There are homeless people sleeping on the corner - since the hotel has no staff there is no way to avoid this. The luggage lockers are supposed to only be occupied by guests for 24 hours max at a time. The lockers were occupied more than 24 hours and I checked very, very often. This hotel functions on the fact that they have no staff so please do not expect anyone from the chat function/call center to help you. I was ghosted multiple times (I took snapshots to prove it) and told on the phone there was nothing they could do. Save your money and stay somewhere with real people that care.

Very modern vibe. Which was confusing b/c there were no USB or USB-C ports to charge your phone(s). The dishwasher was broken and the coffee grounds were expired.

noise the wall is so thin - cannot sleep.

I came to Philly for a conference. This is a perfect 10 minute walk away from the convention center and also very close to many attractions downtown.

Nice designed facility

There seemed no staff

It was close to all the historical sites, Chinatown, and restaurants.

There is no noise control. You can hear the cars, trucks, etc from the road. However, great spot. Clean building and clean apartment.