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8.6 / 10 Guest Rating

Holiday Inn Club Vacations Royal Haciendas All Inclusive

Km. 289+10, Carr. Cancun-Tulum, Playa del Carmen, mx

Holiday Inn Club Vacations Royal Haciendas All Inclusive - main view

About the Property

Luxurious Suites in Tropical Gardens
The Royal Haciendas Resort & Spa, nestled on the Mayan Riviera beach, offers upscale suites amidst lush tropical gardens. Enjoy amenities like swimming pools, tennis courts, and a complimentary shuttle to Playa del Carmen.

Spa, Wellness, and Fitness
Indulge in relaxation at the spa and wellness center featuring Turkish baths, or stay active at the fitness center. Lounge on the beach with provided parasols and loungers, offering a serene escape.

Diverse Activities and Nearby Attractions
Engage in activities like diving or explore the vibrant shops, bars, and restaurants in Playa del Carmen. With ocean views from select suites and Cancun International Airport just 30 minutes away, the Royal Haciendas is your gateway to a luxurious Riviera Maya experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Early departure policy: No refunds will be given for any cancelation or modification made after check-in. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent214 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great family amenities.

Categories

Cleanliness7.7
Service9.2
Location9.2
Room Quality8.2
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience8.8

Select topics to read reviews

A
Ana PaulabrBR
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Voltaríamos mil vezes"

9.0

O café da manhã era bem completo, nao pude aproveitar muito pq gosto mesmo do cafe brasileiro, mas isso é gosto pessoal. Tinham muitas opçoes de frutas, paes, ovos, bacon e outros

Únicos itens que deixou a desejar foi o mar, que não é tao atrativo para banho e a falta de uma bola de futebol. Um funcionario cedeu uma, informando que era a utilizada para diversos esportes, inclusive futebol, e ao chegar na quadra, meu filho e meu marido foram abordados por uma funcionaria, pedindo que parasse de usar a bola para aquele fim, que era proibido. Alem da ausencia da bola, algo simples de resolver, a contradiçao pelos funcionarios, os deixaram constrngidos.

Helpful?
L
LuisusUS
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Good"

2.0
Helpful?
L
LuischCH
Verified booking
family_with_children
Standard Room
Stayed in May 16, 2026

"Exceptional"

9.0
Helpful?
M
MarcosusUS
Verified booking
family_with_children
Standard Room
Stayed in May 12, 2026

"Exceptional"

10.0

Cleanliness, food, family friendly

Nothing

Helpful?
E
EdsonmxMX
Verified booking
family_with_children
Standard Room
Stayed in May 11, 2026

"Parecia que estávamos no paraíso, mas isso foi quebrado em momentos por priorizarem certas nacionalidades."

8.0

Gostamos da limpeza

Poderia ter opção com ou sem banheira

Helpful?
J
johnusUS
Verified booking
couple
Standard Room
Stayed in May 2, 2026

"Exceptional"

10.0

Location was good, transportation to and from the airport was very easy, food very good

Helpful?
N
NereidausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0

everything

nothing

Helpful?
P
PoretfrFR
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"Rien de manque, tout est parfait"

10.0

Le confort des chambres, la disposition, l orientation, la piscine, les différents restaurants et bar, la qualité des produits, tout était parfait

Helpful?
N
NataliausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 17, 2026

"Exceptional"

10.0

Everything

They were doing some construction I guess next to our room. Not sure what it was, but every time that I took my son to the room for a nap, they were hammering.

Helpful?
M
Maria VictoriaarAR
Verified booking
family_with_children
Standard Room
Stayed in Apr 11, 2026

"Exceptional"

9.0

La habitación grande cómoda. Las piletas muy buenas y súper limpias. El servicio a la habitación súper rápido. Los fotógrafos son los más!

Las actividades muy pocas. No hay casi playa para meterse. El menú del mediodía nunca cambia. El señor que te atiende en el bar la rotonda nunca fue amable. El trato en general si no sos de EEUU, Canadá etc no te dan ni bola. Solo fue excelente el señor que nos recibió.

Helpful?