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6.6 / 10 Guest Rating

Selva y Mar Apart Hotel

Calle 40 Norte, entre 5a Avenida y 10a Avenida, Colonia Zazil Ha., Playa del Carmen, mx

Selva y Mar Apart Hotel - main view

About the Property

Ideal Location in Playa del Carmen
Located in the heart of Playa del Carmen, Selva y Mar Apart Hotel - 5Th Ave by BFH offers a perfect blend of convenience and comfort for your stay.

Comfortable Rooms and Welcoming Staff
Experience air-conditioned rooms with modern amenities like flat-screen TVs, free WiFi, and city-view balconies. Our friendly staff, fluent in English and Spanish, are dedicated to ensuring a pleasant stay for every guest.

Convenient Facilities and Nearby Attractions
Enjoy the convenience of a tour desk, luggage storage, and a garden terrace. Explore nearby attractions such as Playa del Carmen Beach and Church of Guadalupe for a memorable vacation experience.

Book your stay at Selva y Mar Apart Hotel - 5Th Ave by BFH now for an unforgettable getaway in Playa del Carmen.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform Selva y Mar Apart Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.6
Good121 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

R
RenausUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 28, 2023

"Good"

7.0

The location was great!! The maids do a good job of cleaning the room. Great choice but only for a short term stay.

Finally got a coffee maker after 3 days Ive never had a kitchen w/o one. The reception front desk staff is like a revolving door of workers. 12 days of the top floor was too much stair climbing for me but every time I ask to move rooms they needed to talk to a manager the next day.

Helpful?
Q
Quintin
Verified booking
Standard Room
Stayed in Feb 24, 2023

"Excellent"

8.0

Alma fué muy servicial y muy amable! el lugar está super bien ubicado!

Helpful?
T
ThomascaCA
Verified booking
solo traveller
Standard Room
Stayed in Feb 20, 2023

"Great location."

3.0

The included breakfast is pretty basic - if you want more added to your omelet for example, you have to pay for it. The server lady the first day wasn't friendly, but, on the 2nd day, when I upgraded my food, she was great.

Toilet barely flushed, very little hot water in the shower and the wifi code that was assigned to the room did not show up on my phone. I ended up connecting to the wifi for the room next door.

Helpful?
T
TennelleauAU
Verified booking
young couple
Standard Room
Stayed in Feb 9, 2023

"Bad"

1.0

Pretty facade

You can't find the access . We can't access the property with the key because they changed the lock 3 hours after we arrived as . No hot water small bed smells like mould, and they charged the same fee as we were 45 mins early .... WOULD NOT RECOMMEND

Helpful?
Y
YuryusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 8, 2023

"Nice staff, but old decrepit rooms"

2.0

Hotel location was decent. The staff were nice

The rooms are old and decrepit. There was no coffee maker or a tea kettle in the room and we were told they were not available. Although the room description on the booking website.stated that either one or the other we're supposed to be there. My wife had a bad allergy to something in the room and we had to check out after one night, forfeiting the nonrefundable part of the reservation

Helpful?
A
AnonymoususUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 7, 2023

"Good"

7.0
Helpful?
W
WarrengbGB
Verified booking
review category business travellers
Standard Room
Stayed in Feb 5, 2023

"don’t come for work - the wifi doesn’t work"

1.0

good location.

after calling in advance to check and being guaranteed separate WiFi’s for every room, we arrived to find no wifi works other than at the reception (which for us was a different building and next to the swimming pool so it is also too noisy and wet to work there). A very expensive hotel that delivered on nothing that it promised.

Helpful?
R
RafalquezecEC
Verified booking
young couple
Standard Room
Stayed in Jan 29, 2023

"Very good"

8.0
Helpful?
D
DonaldusUS
Verified booking
young couple
Standard Room
Stayed in Jan 16, 2023

"It was a totally mixed bag, more bad than good."

4.0

The maid was wonderful and helpful. The food aromas from El Pirata Restaurant below on the street were great! Location was good.

1. only one set of keys for two people which made it difficult to go out separately 2. rooftop gathering area is a disaster with two broken lounge chairs; could be a great place to relax but it is not!! 3. Kitchenette sparsely equipped and no coffee maker (bad!!) 4, WiFi not working for room 5, had to share the WiFi of room 6, weak and wavering WiFi 6. Lost power for a day. 7. TV did not work 8. Toilet not flushing efficiently 9.Loud street noise through the entire night . I would never stay in this room again and I would not recommend it to anyone. It was way overpriced for what we got.

Helpful?
V
ViacheslavruRU
Verified booking
with friends
Standard Room
Stayed in Jan 14, 2023

"Good but some problem"

7.0

Nice clean lovely room with smal kitchen.

a bit damp inside. no Internet.!!!!! they give a mix of 18 wifi networks. I lost a lot of time trying them all and none worked or only worked for 10 seconds. there is no information on the gate how to find the reception which is located in the next block.

Helpful?