High End Luxury 2 Bed Apartment Birmingham

Lovely 2bed apartment and nice and clean in lovely quiet location.

Only downside can think of is had to collect keys for self check-in from shop in different location but was reasonably local to apartment

Rooms were a decent size and most of the apartment was clean.

The location is not well described and the method of having to pick up the keys from a nearby shop is not something i have experienced before. The fact that the road which the shop was located on was completely inaccessible because of road works and this was not mentioned added to the confusion. Moreover, the oven was filthy and the kitchen had virtually no utensils. We had to order out and the food was not delivered (not blaming that on directly on the apartment) - i don't think the awkwardness of the address details help. They need to be much clearer. The fact that we had to be sent a video of how to access the building did not bode well. The system needs to be simplified.

Ok

Ok

Nothing, Owner did not send back deposit and blamed previous damages on me

everything

The cosy living room

The location and the space.

The place was freezing and we couldn’t work out how to switch the heating on. BUT that wasn’t the worst part! The bedding smelt like body odour and I’m convinced it wasn’t fresh bedding. My daughter had the room with the twin beds and she said the duvet was neat but when lifted the sheets were ruffled as in slept in! That’s unacceptable!