Birmingham City Centre, One bedroom apartment!

Location was perfect.

Getting keys and dropping them off not the most simplest of tasks. Was a bit run down considering how much we paid for it for 2 nights.

This is a scam…the number given doesn’t exist, no response to emails sent. Absolutely shocked that booking.com is allowing such a scam to take place on their site!!! I am in the process of trying to get my money back. I paid for 2 nights for nothing!!! Be very careful about booking anything through booking.com!

hi i booked a Birmingham City Centre, One bedroom apartment! 28-30 Jun and i received this message before i arrived to check in : 1 Bedroom Apartment We have a problem at the property due to a blown boiler and cannot accommodate your stay, please cancel your booking. A cleaner came to clean and found out. If you can't cancel, please call your portal and ask them to send us an email about cancelling and refunding the full amount, sorry for the inconvenience.(i received this message from the apartment and i cancelled since saturday it's been more than 3 days now. why haven't i received my money back yet?)i feel very upset about this way of working. I didn't get to experience it and lost money. It's pointless.

Close to city centre. Great views high up in the Rotunda Building, although it isn't on the best side. Large spacious living area. Very diligent host via messaging. Keys very easy to collect and give back.

As with all these Rotunda Apartments way too hot. This is because the sun blazes through the very large glass windows and owners are putting up thick black out curtains. Way too bright at night to sleep. Poor double bed - very lumpy mattress and what felt like Brentford Nylon bedding. No proper shower cubicle. Shower over bath that looked past its best. No tea towel in the kitchen. A couple of surfaces in the apartment appeared to have had things melt on to them and then not repaired. Curtains stained in many places. Walls scuffed and scratched in many places. Fridge didn't appear to be working correctly. This was because the door couldn't close properly. Damaged controls on the hob.

Nothing

Never stay here! I went to collect my keys for it to say it was in France the host never answered or return any on my calls so I did not even get to stay at the property. I was in a city 2 hours away from home please do not book

Location

Were to start, the advertised check in time was not right and I had to have a friend get the key for me, the code for the key was not correct either. Room was dirty, sticky spill spot at enterance floor, dirty coffie mug under the sink, towels had stains in them, bed was not clean at all, fake flower leafs under the duvet and behind the nightstand, hair in the bed and fake eyelashes, door gets stuck and hard to open it, no soap in the bathroom not even for the hands. Windows are dirty curtains as well and a spill on the wall by the window. The internet was super slow and no channels on the tv, did try to sign in on disney + but tv was not handleing the app. Ohhh and the key for the main door(wich you need to use in evening and weekends) does not work. Did try to message through booking and no answer. Do not recommend for this price you can get nicer hotels in the area.

Nothing at all was nice, didn’t get my value for money and the place was a horrendous wreck.

Nothing was nice at all everything was horrible the apartment wasn’t even cleaned from the previous customers, I spent a whole hour on cleaning the whole place which delayed me from my plans. Would not recommend to anyone on multiple occasion I tried contacting the host, no answer not once. I didn’t even sleep on the bed because it was a mess I had to sleep on the sofa, plus I came from a hour away and had nowhere else to stay so I kind of had no choice. I also have photos of the property’s room - horrible. I’ve uploaded the bedroom of what it looked like when I walked in and that’s my chat with the host and that’s his number on our WhatsApp chat and he still hasn’t even opened my message.