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9.2 / 10 Guest Rating

The Old Custom House

The Quay, Poole, gb

The Old Custom House - main view

About the Property

Breathtaking Sea Views
Enjoy stunning sea views from The Old Custom House in Poole, just steps away from beautiful Hamworthy Beach and Poole Harbour.

Modern Amenities
Relax in our well-equipped units featuring flat-screen TVs, fully equipped kitchens with dishwashers, and private bathrooms with showers. Free WiFi is available throughout the property.

Convenient Location
Explore nearby attractions like Sandbanks, Bournemouth International Centre, and Corfe Castle. Poole Beach is just a short walk away for a day of fun in the sun.

Ready to experience seaside tranquility? Book your stay at The Old Custom House now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Bar
Breakfast in the room
Non-smoking throughout
Invoice provided
Breakfast takeaway containers

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional444 verified reviews
AI Summary

Guests highly rate the clean and tidy and frequently praise the friendly service.

Categories

Cleanliness9.0
Service10.0
Location10.0
Room Quality8.5
Amenities8.5
Value for Money9.5
Food and Beverage8.5
Overall Experience9.5

Select topics to read reviews

L
LynnefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Exceptional"

10.0

Everything....great location, brightly furnished, very clean even a fan tower for the hot weather!! Help yourself to breakfast stand - unexpected. Will return.

N/a

Helpful?
C
CaroljeJE
Verified booking
couple
Standard Room
Stayed in Jun 25, 2026

"Exceptional"

9.0
Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
L
LorigbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Exceptional"

10.0

Lovely hotel quiet as not big premises . So very convenient to Registry office to attend a wedding. Very helpful staff

Nothing

Helpful?
A
ANGELAgbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2026

"Newly decorated in white, new excellent bathroom, tastefully furnished, everything you could want."

10.0

N/A

Helpful?
M
MaryannezaZA
Verified booking
couple
Standard Room
Stayed in Jun 11, 2026

"Wonderful"

8.0

The music was very loud Friday night

Helpful?
R
RachelgbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Great stay in lovely locatikn"

9.0

The location in the quay front was excellent and perfect for our stay. The room / apartment was spacious and well equipped. Lovely area where you could get a good coffee and a few basics such as milk, yogurt and juice.

No bedside tables / lamps in main bedroom. Lighting was rather dim.

Helpful?
M
MartindeDE
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0

Tolle Lage am Quay. Großes sauberes Zimmer und Bad.

Fehlanzeige 😀

Helpful?
L
LaurencegbGB
Verified booking
extended_group
Standard Room
Stayed in May 31, 2026

"Excellent communication, excellent property, and a no parties policy ensuring anrestful night."

10.0

Location is perfect, a lovely spacious apartment, and a really helpful friendly host.

Nothing, the only thing that was not absolutely perfect was difficulty adjusting shower temperature, but the water was lovely and hot.

Helpful?
B
BenjamingbGB
Verified booking
couple
Standard Room
Stayed in May 30, 2026

"Exceptional"

9.0
Helpful?
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