SO/ Sofitel Mauritius

The beach , in good season is nice

Property is ......let say Tired Breakfast has an abboundance of birds eating out of your plates while you are away taking something from the buffet unless you leave somone to scare the birds away. Not Hygenic at all. The villa pool is OLD and broken tiles every where. We had also an incident where by while sleeping a Mainetnance person opened the door while we were inside and had to run afetr him to understyand , Why was he entering in the bedroom fro th beach side at past 21:00 , very stragne , I have reported this at recepyion th enext day

Beautiful setting and lovely Long Beach walks. The grounds are stunning too.

It was a shame that the Swimming pool and all the concrete structures were blocking the beautiful view of the water and beach. No artwork in the bedroom or in public hotel areas!!! Hardly any channels on the tv. The green beds were not suitable for such a lovely space. Bathtub on terrace not great either. Would be better positioned in outdoor shower area.

Peaceful and tranquil, good quiet area close to the sea, perfect for taking time out to relax and enjoy some quiet time. Rooms were spacious and well equipped, opening out onto the seafront.

Food wasn’t the best in town, but lots of eateries in the area so more than made up for by location.

On a positive note, the staff were genuinely kind and helpful, and the food was quite good, which are the only two redeeming aspects of this stay. Sadly, the rest was a major disappointment. The value for money just isn’t there. I would not recommend this hotel unless serious improvements are made.

I had high expectations for my stay at the Sofitel in Mauritius, but unfortunately, the experience did not live up to the standard this brand usually represents. The biggest letdown was the condition of the room. It was far from clean—we noticed ants and even gnats inside. The room felt outdated and poorly maintained. There were not enough towels, and surprisingly, no trash bins in the room. For a hotel of this category and price range, that’s simply unacceptable. I tried to cancel my booking early during the stay due to the issues, but no one responded to my request. I ended up spending four frustrating days there without support. Even water we had to pay.

the security and proximity to the beach

the spa..while one therapist was good the other didn't even lower the bed for me to get on it causing a severe backache