Chandos Premier Folkestone (Channel Tunnel) Hotel

Nothing.

The whole building stinks of dog urine. The room was unclean - I have attached photos. The carpets were stained, the bedsheets smelled, the bathroom was filthy and mouldy. This is an awful hotel.

Good value

Nothing

Location and wifi.

It was dirty, smelly, mould in shower, rusty sink in bathroom, broken curtains, only given 2 uncovered tea bags. No coffee, milk, sugar. No waste bin or side lamps near bed.

LEAVING!!

AVOID AT ALL COSTS!! Attitude of owner was disgusting. My personal property was stolen from my "locked" room. No forced entry!! Grubby is putting it politely..but sheets were clean for the 1 night that I stayed out of the 3 that I'd booked. Used to be a nice place as stayed here over 10 years ago but never again. Unsavoury characters now reside in the property.

The location was perfect for a quick stay prior to catching LeShuttle to France early the following morning.

It stated that they had parking but when we arrived it was only street parking and we were instructed to go find a location. We were driving an oversized vehicle so it was difficult to locate but we were able to finally locate one that was not in view of the motel so was very nervous about leaving it unattended over night. When we arrived the "attendant" did not introduce herself and was outside smoking with a gentleman and carrying a small dog. She asked if we had already paid and when we said yes- handed us a key to our room and pointed us in the direction of it up a flight of stairs. Stepping in there was an overwhelming strong order of "wet dog" that really takes your breath away. We were thankful that this did not carry over to our room but it also smelled old, dusty, and musty but was a step up from the landing and entrance. The photos that they show do not represent what you are getting beware.

Absolutely Filthy and the smell was horrendous

Nothing. It is far from the ‘premier’ description and ‘hotel’ is a bit of a stretch

Location- neighbours were noisy, loud music and shouting. A passerby admired my motorbike and warned me not to leave it there overnight as it would not be there in the morning. The property is run down, not clean and had a strong pungent odour of wet dogs, urine and faeces. Owner was very aggressive. When I asked for a full refund he became aggressive but when he realised I could not be bullied he switched and played the victim even threatening to call the police.

Nothing...... 😡

Nothing...... 🤬