Staindrop Hotel

Good location short drive from motorway and Chapeltown is an excellent location for train and bus. The staff member serving at breakfast worked really hard and was very pleasant. The beds were comfy and bathroom very nice.

The room could have been cleaner, hair grips left on the side, dirty marks on mirror and window, hair in bath. Facilities poor one bath towel and one toilet roll between 3 of us. No tea spoon, iron or hairdryer only one tea bag. curtains not hung properly just hanging off pole with plastic tags. Carpet on landing looked like it hadn't been hoovered for days.Breakfast not very good, my husband had the full English his beans were cold and eggs under done, I had the continental no choice of cearial just corn flakes, big bowl of fresh fruit but honey on the fruit I'd have preferred fruit without honey but wasn't given a choice. Huge shame could be lovely but desperately needs TLC

TV had all the mod cons

Not the cleanest. The reception is unmanned and waited 20 mins to find someone.

We are regularly stay here when visiting friends

Always clean very spacious room

Bloke at the reception was an absolute Nause. Tried to give me and my cousin a different room because he said it was too big. Paid for a Family Room with 2 double beds. Bloke said he’s going to move us to a room with 2 single beds. Had to argue that We are having the room we paid for. Absolutely Wally.

Staff were very friendly and welcoming, the room was clean and well presented, breakfast was tasty and well cooked.

The location was good and as there were over 13 of us in the area for an event, we were out most of the time. Nice pub down the road though.

The room was extremely dated. We opened the wardrobe door and it fell off onto the floor. We had to move the mattress round as you could feel the springs in your backside. The kettle only worked on one socket and I had to beg for tea bags and coffee. Get those rooms updated and get some more staff. Those we saw were working hard and were very pleasant and polite. The online pictures do not match the interior.

I liked the area nice little village nice view

Wasnt aware it would take 10 minutes to walk to our room through a maze of corridors. Once at the room the lock on the door from the inside didn’t work as it wasn’t aligned properly and we had to force the door shut. The £10 per person ‘all you can eat’ breakfast was just one plate of a ‘full English’ with undercooked eggs that made me ill, tiny mushrooms and ‘toast’ that was more like bread. At no point did I feel like it would be okay or expected for me to ask for more food as it wasn’t a self serve like I expected ‘all you can eat’ to be. Our room was okay but there was a plastic bag over the smoke alarm that had been kept on there with a bobble or elastic band of some sort and the lock on the window to keep it from fully opening wasn’t even attached. Some of the electrics in the room were questionable too due to not stable plug sockets. Also the ‘high speed WiFi’ doesn’t exist there’s WiFi but it’s so bad I got better internet hot spotting my phone to the tv…which would only be watchable with internet as there’s no aerial to give you freeview channels.