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9.1 / 10 Guest Rating

Phoenix Hotel by HHG

Hokujo 4690-2, Hakuba, jp

Phoenix Hotel by HHG - main view

About the Property

Luxurious Amenities
Indulge in relaxation with our public bath and mist sauna, perfect after a day on the slopes. Our hotel offers ski storage for your convenience.

Comfortable Accommodations
Each room is equipped with modern essentials like a flat-screen TV, refrigerator, and free toiletries. Upgrade to rooms with fully private bathrooms for added comfort.

Prime Location
Located just minutes away from Happo One Snow Resort and Kokusai Ski Area, our hotel is the ideal choice for avid skiers. Explore nearby attractions like Adam Gondola and Iwatake Ski Resort.

Experience the ultimate winter getaway at PHOENIX HOTEL. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Laundry
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional69 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the excellent breakfast.

Categories

Cleanliness9.1
Service9.6
Location9.1
Room Quality9.1
Amenities9.1
Value for Money8.6
Food and Beverage9.1
Overall Experience9.2

Select topics to read reviews

C
CHIOU-HSIAtwTW
Verified booking
solo_traveller
Standard Room
Stayed in Apr 1, 2026

"Exceptional"

9.0
Helpful?
T
TudorroRO
Verified booking
couple
Standard Room
Stayed in Mar 24, 2026

"Exceptional"

10.0

staff wass amazing, the room was very cute, breakfast was ok as well. staff was also very helpful in offering us a ride when needed. will come back if possible

nothin, all was fine

Helpful?
W
WanwipathTH
Verified booking
solo_traveller
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

10.0

Breakfast is the best!

I would love to have an elevator. I don't mind walking in general but with heavy lugguage and ski boots. Steps are difficult to manuver

Helpful?
J
Joy MarieusUS
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"We love our stay.."

10.0

The location, staffs, spacious room, the mist sauna.

No elevator. We have to carry our luggages all the way to 2nd floor. Not a big deal though.

Helpful?
פ
פרידמןilIL
Verified booking
couple
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0

צוות מעולה דאגו לנו להכל והיו ממש נחמדים במקום נקי והארוחת בוקר מעולה הלוקרים ממש נוחים ומרווחים והמיקום גם אש מקווה לחזור לשם

אין מעליות

Helpful?
S
Sau Chu FlorencehkHK
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"Unforgettable Ski Trip at Phoenix Hotel"

10.0

I like everything including the breakfast, staff and room size. We didn't drive a car and use their shuttle service to all booked restaurant, supermarket and ski field. The location is excellent as only few minutes drive to all area. Big room for a king size bed and other living room to arrange our two big luggage and to do everyday warmth up exercise before our ski. Shuttle bus service and easy to book and nice driver.

No Onsen facility but hot bath facility instead.

Helpful?
A
AlexauAU
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Great hotel, excellent facilities, well organised and friendly staff"

10.0

Friendly staff

Helpful?
B
BowenauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 31, 2026

"11/10 would stay again"

10.0

Amazing hotel - way exceeded my expectations. Super friendly and helpful staff, clean, comfortable, warm and toasty, storage lockers and a drying room for gear, onsen, shower sauna thingy, walk into Hakuba, hotel shuttle to iwatake or happo, otherwise a short walk to adjacent tokyu hotel and onto the shuttle bus for other mountains, town etc. Breakfast was excellent.

Helpful?
C
ColeauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 30, 2026

"Exceptional"

10.0
Helpful?
A
AnnauaUA
Verified booking
solo_traveller
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

9.0
Helpful?