Pana Nomad Kolsay

Расположение, свежий воздух, чистота постели и номера.

Заранее согласовали завтрак на ифтар так как держали оразу (пост). Его принесли к нам в номер как мы просили, но завтрак был не полный ( без нарезки из казы-карта и варённых яиц, на фото и в меню они были, а в реальности нет). От центральной стоянки у оз Кольсай до самого отеля после долгого ожидания пришлось искать транспорт и добираться самим и за свой счет (за 13 тысяч), трансфера не было так как джип при отеле оказывается сломался. Вношу дополнение спустя неделю. С нами связалась администрация принесли изаинения и сделали возврат 13 тыс тенге за трансфер.

วิวแบบตะโกน

การเดินทางเข้าที่พัก

Only the view was good, rest staff was so rude,we reached hotel at 8.50 pm they said no food at RESTURANT

Staff was rude, photo what is show is fake property interior are very poor no side table in the room,nothing was there in the room raw room Not even katle for tea coffee was there

Initial Comment on my Stay: Best is to visit Tary coffee for nice coffee and the best view of kolsay lake and mountains. Only plus point. Updated Comment as of 01st Jan 2026 I would like to provide an update on the situation as of 01 January 2026. The hotel management was kind enough to reach out to me with an apology and showed understanding regarding the situation I faced. I am pleased that the feedback I shared has been taken in a positive manner, and the management has assured me that the necessary actions will be considered, including required maintenance work on the property. I sincerely thank and appreciate the hotel management for the concern shown and for taking the matter seriously. I hope the issues are resolved soon. As mentioned in my previous review, if this property is managed properly, it truly has the potential to be one of the best places to stay.

Below are my Initial Comment based on my stay, please note I have updated my comments based on my conversation with the hotel management, which I have updated in my positive points: Hotel Management has assured the below points will be corrected by improving the service, facilities and by renovating the facility soon. Original Comments: I will never visit the hotel again, so poorly managed, not clean, no amenities like water, tea/ coffee provided. Stained mattress and towel. Broken light and no TV. Price is paid only for the view. My suggestion don't stay in this hotel. Best is to visit Tary cafe for nice coffee and the best view of kolsay lake. Hotel if run properly could have been the best in Almaty. The view of kolsay lake and mountains so close its believable. Please note if your planning to drive to this hotel, you need an SUV 4*4 and should be an expert level driver. Hotel says they have shuttle but I didn't get one. Don't believe Tiktok and youtube video of this hotel but Tary cafe is as per the video seen and food is not bad. Tary cafe is within this hotel but no hotel booking is required to visit this cafe

We love our one night stay in the midst of nature. The peace amd serenity that we can get in the city.

The only thing that i wish they had is a spray bidet to clean ourselves.